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Matthews Kia of Schenectady

Schenectady, NY

4.7
906 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 906 reviews

July 19, 2019

Great service! We worked with Vanie on the purchase of a CPO Kia Niro, and she was wonderful! She helped us get into the car we wanted and was a pleasure to work wit More

by abigail123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanie Singh
Jul 21, 2019 -

Matthews Kia of Schenectady responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Ed Dupuis, edd@fuccillo.com

July 18, 2019

service visit service rep was thorough and pleasant. Appointment was timely and we will return. We will be trading in our lease soon an d will return to this dealer More

by BJUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service rep at front desk- not sure of name
Jul 18, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

July 17, 2019

Long process but it was worth it! Fuccillo Kia was able to upgrade my 2014 Forte LX to a 2019 Forte LXS! Michael was extremely helpful and answered all my questions. My only suggestion More

by doodles0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 18, 2019 -

Matthews Kia of Schenectady responded

We appreciate you taking a moment to share your feedback with us. Congratulations on your new Kia Forte! I will be sure to share your comments with the rest of our team. Please don't hesitate to contact me if you would like to further discuss the details of your visit. Happy driving! Sincerely, Ed Dupuis, edd@fuccillo.com

July 17, 2019

Great experience, no guesswork Had to decide to buy-out or trade-in my leased vehicle. David was awesome and totally advised the right direction (buy) but I chose to lease a new one More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David DeNero, Krystin Strand
Jul 18, 2019 -

Matthews Kia of Schenectady responded

Thanks for the awesome review! It is great to hear David could provide you with a quick and efficient car buying experience. We hope you enjoy your new vehicle and look forward to working with you again soon. Sincerely, Ed Dupuis, edd@fuccillo.com

July 17, 2019

Service Frank in service at Schenectady branch was very nice and very professional and thorough. He even opened my car door for me. Very nice gentlemen More

by JSWDSW14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank service
Jul 18, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. We are glad to hear about your 5-star experience with Frank. Please let us know when we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com

July 17, 2019

Excellent Kenny was pleasant - hard worker! The entire staff at this dealership has been awesome! So much im jealous. I wanna work with such great people. Hap More

by MGORDON1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Jul 18, 2019 -

Matthews Kia of Schenectady responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

July 11, 2019

Great Experience Wonderful salesperson; no pressure; was eager to please. They have performed all the service on my previous auto and were also wonderful to work with More

by LGORDIMAN1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave DeNero
Jul 11, 2019 -

Matthews Kia of Schenectady responded

Thanks for the kind words! I'm glad our team could provide you with a 5-star experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

July 11, 2019

Always great friendly service Everyone is alway very courteous and I never have to wait in line. The bathrooms are the cleanest of any dealership or service station I have ever vis More

by FLOYDARMLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody
Jul 12, 2019 -

Matthews Kia of Schenectady responded

Thanks for the terrific feedback! It is great to hear our team could continuously provide you with a positive experience. We look forward to working with you again soon! Sincerely, Ed Dupuis, edd@fuccillo.com

July 10, 2019

Recall Performed recall inspection quickly. Also performed software upgrade. Lounge area well stocked for your comfort while you wait. Always friendly servi More

by MSPNORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Morrison
Jul 11, 2019 -

Matthews Kia of Schenectady responded

Thanks for your marvelous review. We are glad to hear our team could provide you with a quick and efficient experience. Sincerely, Ed Dupuis, edd@fuccillo.com

July 10, 2019

2018 Kia Sedona LX Nice used 2018 Kia SedonaLX Fuccillo goes the extra mile to satisfy and cares for you. They follow up to make sure you are happy and have a good exper More

by BRAD.COULTRUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Potter, Krystin Strand
Jul 10, 2019 -

Matthews Kia of Schenectady responded

Hello Brad, Thank you for taking the time to alert us to your experience. I wanted to let you know I heard your concerns and will be sharing your feedback with my General Manager. Apologizes for the inconvenience! Krystin Strand Business Development Manager (518) 847-0800

Jul 10, 2019 -

Matthews Kia of Schenectady responded

Hello Brad, We value all customers at Fuccillo Kia, in addition to the Oil change and the fuel we spoke about on the phone, Ed is also going to get you that key. Let me know if we can assist further! Krystin Strand Business Development Manager (518) 847-0800

Jul 10, 2019 -

BRAD.COULTRUP responded

Dealer made special effort to make up for error. They heard my concern which I grateful for their reply. They more than made up for my concern. I will be doing business with them in future and now have confidence in them. The extra the did to make up for my concerns show they care and appreciate customers. A+ rating!

Jul 10, 2019 -

Matthews Kia of Schenectady responded

Thank you Brad! Let us know if we can assist further!

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