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Matthews Kia of Schenectady

Schenectady, NY

4.7
921 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 921 reviews

October 02, 2019

Cj was great as always!!!PMA!!! fast clean friendly CJ was awesome wicked smart and gets things done the schedule was on time. They checked out everything and got me in and out on a More

by Big Jay old Car dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Wicked smart, Edward Dupuis
Oct 02, 2019 -

Matthews Kia of Schenectady responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Ed Dupuis, edd@fuccillo.com

October 02, 2019

Recalls n general Ken at service, was great n very helpful. He was very nice from the start of my phone call to the end of our pick up. We also appreciate service desk More

by RENNA12065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other
Oct 03, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

September 26, 2019

refinance vehicle Pleasant experience from beginning to end even when I could not stay in the show room and headed back to work. They got it done. Thank you More

by STACEYSMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave denero
Sep 27, 2019 -

Matthews Kia of Schenectady responded

Thank you for taking the time to share your feedback with us. I am pleased to hear our team could provide you with an overall positive experience. Please don't hesitate to reach out if we can assist you with any future auto needs. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

September 23, 2019

Awful customer service I have been contacting Kia Fucillo for 2 weeks. I received a bill for over $130 after them having their kia for more than 3 months & purchased a used More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Capobianco & Sales Manager Heath
Sep 23, 2019 -

Matthews Kia of Schenectady responded

Hello Jennifer, thank you so much for alerting us to this issue. I will speak to my GM Ed Dupuis immediately to see how we can resolve this issue. DO you have time for a quick call, so I have all the pertinent information to assist you? Krystin Strand, Customer Relations Manager (518) 847-0800

September 21, 2019

Loved Chris!! Chris was awesome and very helpful and knowledgeable about each vehicle there. Defiantly recommend Chris! Love my new 2020 Sportage! Happy with everyt More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hidley
Sep 23, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review and congratulations on your new vehicle! It's great to hear about your 5-star experience with Chris. We appreciate your recommendation and hope to see you again soon. Happy driving! Sincerely, Ed Dupuis, edd@fuccillo.com

September 18, 2019

Punctual,courteous Called on Saturday for appointment. Needed it for Tuesday and staff accommodated me with an appointment on that day. Left car at service and receive More

by JIMNGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
Sep 18, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

September 14, 2019

New Sportage Everyone at Fuccillo's Kia were extremely friendly and knowledgeable. Joe Philistin was very friendly and professional and my purchase went as smoothl More

by JEMM12306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Philistin was our salesman and was rated a ten!! The sales managers and finance officer were all friendly and courteous!!!
Sep 16, 2019 -

Matthews Kia of Schenectady responded

Thanks for the awesome review! It is great to hear our team could provide you with a 5-star experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

September 08, 2019

Happy Customer My sales guy Matt C was fast friendly and his attention to detail so there were no snags was excellent. That stood out to me the most!. I bought a car More

by RAMSEYTONYA8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Capobianco Brett Kula
Sep 09, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review and congratulations on your new vehicle! We strive to provide each of our guests with 100% satisfaction and it is great to hear our team could do just that. Please don't hesitate to contact us if we can assist you with any future auto needs. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

September 08, 2019

Awesome service came in and they took care of what i needed done with no appointment would definitely recommend anyone and everyone to go there More

by MBINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeoney
Sep 09, 2019 -

Matthews Kia of Schenectady responded

We appreciate you taking a moment to share your experience with us. It is great to hear everything went well for you. Please don't hesitate to contact us if we can assist you with anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

September 07, 2019

Emergency Breaking System problem The car was sent to Fucchillo Nissan in Latham. Job was done perfectly and Mr. Mucha (Nissan Service employee) was great to work with. Would go back More

by CJMILLER427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Mucha in Latham
Sep 09, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. I am pleased to hear our team could provide you with an overall positive experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

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