Matthews Kia of Schenectady

Fast reliable and professional. I was able to get an appointment for an oil change tire rotation with less than twenty hours of notice. The work took less than an hour. Everyone was I was able to get an appointment for an oil change tire rotation with less than twenty hours of notice. The work took less than an hour. Everyone was courteous and professional. More

No pressure It’s our second Kia. Love how our salesman work hard with us in what we want. We told him what we want an what we were looking for. He didn’t sugar c It’s our second Kia. Love how our salesman work hard with us in what we want. We told him what we want an what we were looking for. He didn’t sugar coat nothing.. we did sacrifice Something an must say we do miss them. More

Fast, clear terms, and honest. People need to know that there is an honest car dealership in the capital district. That will not add cost to the MSRP, just because of demand! The People need to know that there is an honest car dealership in the capital district. That will not add cost to the MSRP, just because of demand! They were helpful in the return of my lease, as I waited for my new SUV to arrive. More

My Experience with Kenny at Fuccillo Kia I had a problem that started out of no where with my Kia Sorento. I stopped at two garages, no one would help me, I stopped at Advanced auto and they I had a problem that started out of no where with my Kia Sorento. I stopped at two garages, no one would help me, I stopped at Advanced auto and they pulled the code for me off the computer. They were not sure what the code meant, I went to Fuccillo Chrysler where I bought the car, they were extremely unhelpful. When I first called Fuccillo Kia I spoke with a women who couldn't help me, I called back and spoke to Kenny and he knew exactly what the code meant, he got me right in, got me a rental car, and I was able to go on with my day. Kenny was awesome!! extremely helpful, personable, professional, and seemed to actually care. He is a true asset to the company, I will be back just because he is there!! More

Great experience Dave Denero was polite, answered all my questions and was not pushy . Even though it was late and I believe time for the dealership to close, no one w Dave Denero was polite, answered all my questions and was not pushy . Even though it was late and I believe time for the dealership to close, no one was impatient and they didnt rush the process to get home. Very professional and just a great experience all the way through the buying process. I had stopped at two other car dealerships, and left very unsatisfied with the service. Thank you Dave. More

Cj was great as always!!!PMA!!! fast clean friendly CJ was awesome wicked smart and gets things done the schedule was on time. They checked out everything and got me in and out on a fast clean friendly CJ was awesome wicked smart and gets things done the schedule was on time. They checked out everything and got me in and out on a Saturday. More

Recalls n general Ken at service, was great n very helpful. He was very nice from the start of my phone call to the end of our pick up. We also appreciate service desk Ken at service, was great n very helpful. He was very nice from the start of my phone call to the end of our pick up. We also appreciate service desk staff n cash out also during payment. It’s nice to have good people around still today. Thanks for all you do! Mr. n Mrs lurenda and Adam Tedrick 2014 Kia Sedona gray More

refinance vehicle Pleasant experience from beginning to end even when I could not stay in the show room and headed back to work. They got it done. Thank you Pleasant experience from beginning to end even when I could not stay in the show room and headed back to work. They got it done. Thank you More

Awful customer service I have been contacting Kia Fucillo for 2 weeks. I received a bill for over $130 after them having their kia for more than 3 months & purchased a used I have been contacting Kia Fucillo for 2 weeks. I received a bill for over $130 after them having their kia for more than 3 months & purchased a used Chevy Equinnox. No one can give me answers and now it will affect my credit because no one can return a phone call. I now had debt collectors calling me for this outrageous additional charged. The bill is for handing in my Kia to them before the lease was up with more than enough mileage that was not even used. I REFUSE to pay this random bill after they have had my vehicle for more than enough time & the sales man did NOT say a word about being charged this additional fee while he was more so worried about making the sale for my used car. I will continue to dispute this. and contact Heath who states he would take care of this. NEVER AGAIN! More

Loved Chris!! Chris was awesome and very helpful and knowledgeable about each vehicle there. Defiantly recommend Chris! Love my new 2020 Sportage! Happy with everyt Chris was awesome and very helpful and knowledgeable about each vehicle there. Defiantly recommend Chris! Love my new 2020 Sportage! Happy with everything about fuccillo kia More