Back

Matthews Kia of Schenectady

Schenectady, NY

4.7
906 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

3900 State Street

Schenectady, NY

12304

Directions

By Type

Showing 906 reviews

April 21, 2020

Leased New 2020 Kia Forte This was my first time ever to lease a car and I did everything online. It went very smoothly and I am very happy with my car! More

by HMSICKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Pozniakas, Krystin Strand
Apr 21, 2020 -

Matthews Kia of Schenectady responded

I am so happy we were able to provide you with a first-class remote buying experience! Leasing a car can be nerve-racking and I am so glad we were able to keep the process smooth and stress-free! Krystin Strand Customer Relations Manager (518) 363-7640

April 21, 2020

Very one went above and beyond for us. You have a special guy in service and his name is Kenny. Thank you again for all you do More

by MCLATHAM1999
Recommend Dealer
Yes
Employees Worked With
Kenny
Apr 22, 2020 -

Matthews Kia of Schenectady responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Ed Dupuis, edd@fuccillo.com

April 16, 2020

I was grateful for the email reminder that I had service due- and offered pick up & drop off. This service is above & beyond what I expected& so appreciated during these crazy times!! Thank you!! More

by GRANDMA.MAIN
Recommend Dealer
Yes
Employees Worked With
Service
Apr 21, 2020 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ed Dupuis, edd@fuccillo.com

April 13, 2020

The communication was pretty poor. Having to call back 3 times when I was told they would get in touch with me was poor peace out.25 words More

by MARKDRG2
Recommend Dealer
Yes
Employees Worked With
Billy, Kirsten, Mike Costello
Apr 15, 2020 -

Matthews Kia of Schenectady responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ed Dupuis, edd@fuccillo.com

April 10, 2020

Always thoughtful, informative, and efficient! Knowledgeable about my issue and protocol surrounding it! In and out within 30 minutes! Thanks kenny and staff! Good job More

by LADYINRED059
Recommend Dealer
Yes
Employees Worked With
Tiffany Collins
Apr 15, 2020 -

Matthews Kia of Schenectady responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Ed Dupuis, edd@fuccillo.com

April 10, 2020

Could not have asked for a better and easier experience. Especially during this pandemic Thank you To everyone who helped! I definitely recommend all of you! More

by MEESHY002
Recommend Dealer
Yes
Employees Worked With
Billy P, Krystin Strand, Freddy Pacheco
Apr 11, 2020 -

Matthews Kia of Schenectady responded

Thank you for the great review! I am so glad we could help in this difficult time! Please let us know if we can assist again the future! Krystin Strand Customer Relations Manager (518) 363-7640

April 09, 2020

Great Dealership Fuccillo Kia is a great dealership. Tried out my 2020 Kia Forte just before they had to close for the corona virus. Took a few calls to get done and g More

by Michael Reksc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystin Strand, Freddy Pacheco , Andre Porter
Apr 15, 2020 -

Matthews Kia of Schenectady responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Ed Dupuis, edd@fuccillo.com

April 08, 2020

Fuccillo Kia Always has time for me I needed a NYS inspection and even with the limited appointment times and staff inspired by social distancing, Kias Service department was able to acc More

by kstrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Dupuis, Krystin Strand, Freddy Pacheco
Apr 22, 2020 -

Matthews Kia of Schenectady responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ed Dupuis, edd@fuccillo.com

April 05, 2020

Freddie and Ed were very helpful knowing it was an unexpected visit for a new car with the carona virus going on! Thankyou fuccillo Kia More

by DANIELLEMCOMBER44
Recommend Dealer
Yes
Employees Worked With
Tiffany Collins, Krystin Strand, Freddy Pacheco
Apr 08, 2020 -

Matthews Kia of Schenectady responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Ed Dupuis, edd@fuccillo.com

March 27, 2020

No hassles at all with the service my leased Optima. Parts were under warranty and the service dept kept clear, open communication about the simple fixes. More

by HELENONORATO17
Recommend Dealer
Yes
Employees Worked With
David Miller
Apr 08, 2020 -

Matthews Kia of Schenectady responded

Thank you for the feedback! We are happy to hear about your positive experience at Fuccillo Kia of Schenectady, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Ed Dupuis, edd@fuccillo.com

...
68
...