Matthews Kia of Schenectady

trading in our Kia Sportage for a newer model We worked with Michael Costello trading in our 2017 Kia Sportage for a newer version of the Sportage. Michael is a very friendly, attentive to detail We worked with Michael Costello trading in our 2017 Kia Sportage for a newer version of the Sportage. Michael is a very friendly, attentive to detail salesman We will recommend him and your dealership to anyone looking for a vehicle. More

Excellent service We dealt with Woody, Heath, James and a gentleman that we got the extended warranty from. From the time we entered the showroom till we exited to leav We dealt with Woody, Heath, James and a gentleman that we got the extended warranty from. From the time we entered the showroom till we exited to leave we were treated with total respect. All our questions and concerns were fully dealt with in a manner we could totally understand. They all assured us that they would be available at anytime to assist us in any way necessary. And we truly believe they will. We are surely enjoying the new car. More

Buying was a breeze Andre took very good care of us. Very knowledgeable and very helpful. Always made sure that we were well taken care of. Would definitely recommend Andre took very good care of us. Very knowledgeable and very helpful. Always made sure that we were well taken care of. Would definitely recommend More

This was not the dealership I had planned on buying from but i really enjoyed my experience with dahlia on the phone and William my sales person. Both were very straight up with me and told me what I needed but i really enjoyed my experience with dahlia on the phone and William my sales person. Both were very straight up with me and told me what I needed to know and gave me the best deal on the car I really wanted More

Andre was super nice and accommodating. I wanted to see a lot of cars and he helped me choose the perfect one for me. Thanks you! lot of cars and he helped me choose the perfect one for me. Thanks you! More

Had oil change, rotate tires and cooling system done. Personnel very helpful. Service done in a little over estimated time. Very pleased that car was sanitized before he would let me have the car. Than Personnel very helpful. Service done in a little over estimated time. Very pleased that car was sanitized before he would let me have the car. Thanks. More

Disappointed with lack of adherence to Covid regulations, esp masks. Customers are required, but apparently not so much for staff and GM didn't have one on the entire 5 or 6 hours we were there. Finance al esp masks. Customers are required, but apparently not so much for staff and GM didn't have one on the entire 5 or 6 hours we were there. Finance also did NOT give price option without added warranty/gap coverage. I would have taken them, but really should be given an option, now paying $75 a month more than I wanted to, but that's not the point. Course then again didn't get a choice of banks either like I have in the past, possibly based on my credit but who knows cause I wasn't told anything. Andrew was our salesperson, in a way. Really didn't answer many questions or show us the car much, maybe if he did I would have realized beforehand this car doesn't have cruise control which I thought would really be standard for cars now. Did keep us waiting without an explanations on what was taking so long-- we were in for seriously 5 or 6+ hours. All in all I won't be a return customer. More

Customer service is very good thank you for helping we really appreciate and we will recommend Kia dealer so anyone who need a vehicle thanks really appreciate and we will recommend Kia dealer so anyone who need a vehicle thanks More

Andrew was very helpful and made the experience quick and painless. I enjoyed working with him and I would recommended him to others in the future. painless. I enjoyed working with him and I would recommended him to others in the future. More