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Matthews Kia of Schenectady

Schenectady, NY

Overview
Employees
Reviews
Vehicles
4.6
977 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 977 reviews

August 08, 2025

I sent in my Kia for part that was under warranty that had failed. It was a simple oil pressure switch. My personal mechanic was able to source the part within 1 day. They lied and said that they could More

by staticflares
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josef Jarvis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Donat Poirier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Matthews Kia of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

August 06, 2025

Getting a new car is actually torture,but John Hover was very accommodating. It was a pleasure to work with him. More

by JPASINEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Boodhoo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Matthews Kia of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 29, 2025

Easy to deal with. Salesman was knowledgeable and walked us through the process. No pressure to buy. More

by TERESA21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Boodhoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mellisson Farilien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

Matthews Kia of Schenectady responded

Hi Teresa- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 29, 2025

Matt Arnold was wonderful to work with. I would recommend him to anyone else who is purchasing a vehicle. More

by LCHARON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
Report | Print
Jul 30, 2025 -

Matthews Kia of Schenectady responded

Hi- Thank you for choosing Matthews Kia of Schenectady for your automotive needs. We are thrilled to hear about your positive experience with Matt. Congratulations on your new vehicle! We appreciate your kind words.

July 29, 2025

Eric was great to work with as sales manager and John was very professional and down to earth as salesman. John was very helpful to deal with throughout the process. More

by COACHFUNK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hoover/ Eric
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Jul 30, 2025 -

Matthews Kia of Schenectady responded

Hi- Thank you for sharing your positive experience with us at Matthews Kia of Schenectady. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

July 28, 2025

We had a great experience at Matthews Kia! I already knew what I wanted so it just came down to numbers. More

by April106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Parisella
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Jul 29, 2025 -

Matthews Kia of Schenectady responded

Hi April- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2025

My NEW car had 226 miles on it & half of tank of gas! Disappointing! Sad! More

by RANDMWOLFE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Boodhoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Matthews Kia of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

July 23, 2025

The dealer didn't apply pressure for me to buy. They took my allergies seriously and treated my service dog and I with respect. More

by teach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eljuwon & Dominic
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Jul 24, 2025 -

Matthews Kia of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 22, 2025

This was the best car shopping experience I have ever had. Matt Arnold was very thorough in explaining the Matthew’s mission as well as the product I was looking to purchase. The process was very smooth More

by skelly15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
Report | Print
Jul 24, 2025 -

Matthews Kia of Schenectady responded

Hi- Thank you for sharing your positive experience with us at Matthews Kia of Schenectady. We are delighted to hear about the smooth transaction and Matt's dedication. We appreciate your trust and look forward to serving you again.

July 20, 2025

Excellent attention and understanding of what I was looking for from sales representative Matt Arnold. More

by RED7835
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
Report | Print
Jul 21, 2025 -

Matthews Kia of Schenectady responded

Hi- We're happy you found our staff to be so supportive during your experience here at Matthews Kia of Schenectady. Thank you again for choosing Matthews and we hope to see you again.

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