Matthews Kia of Schenectady

I tried three different ways to get a price for an oil filter to no avail. Thankfully my sales person, Alex, was able to get this information. Does not give one a warm fuzzy feeling about bringing the veh filter to no avail. Thankfully my sales person, Alex, was able to get this information. Does not give one a warm fuzzy feeling about bringing the vehicle in for service! Dholli Bollon wasn't listed however she was very helpful in the beginning of the purchase process. More

Jason was great to work with. He was very friendly and personable. Jason went out of his way to answer all my questions. He was very friendly and personable. Jason went out of his way to answer all my questions. More

The only beef I got was that the dashboard I test drove the car in disappeared and now I have a standard dashboard the car in disappeared and now I have a standard dashboard More

They may be able to sell you a car, but they sure can't service it. I am done with Matthews Kia. BTW check the tab on service and see what I'm talking about. I own an EV and they have failed to update t service it. I am done with Matthews Kia. BTW check the tab on service and see what I'm talking about. I own an EV and they have failed to update the software (important) and items covered under warranty because frankly they don't know how to perform these tasks or, are lazy. A person I shared the waiting room was in for the 4th or 5th time (driving in from an hour away)...to repair a horn that wouldn't work (told they had the part) and then they didn't have it (after he sat waiting)...then were going to pull it off a new car. This is how their service is!?! Do yourself a favor and go somewhere else! More

Helpful , patient and competent Everyone was helpful and knowledgeable and patient in giving us our options between leasing vs owning knowledgeable and patient in giving us our options between leasing vs owning More

Was very informative, and answered all questions quickly. Polite and patient, as I asked many questions. Made me feel comfortable and not like I was being rushed to decide what to do. Happy to deal with him. Polite and patient, as I asked many questions. Made me feel comfortable and not like I was being rushed to decide what to do. Happy to deal with him. More

Friendly, attentive,fair Alex worked hard to make us happy with the deal, Are daughter was very satisfied with her treatment,on her Sportage purchase,Naturally we went back to Alex. happy with the deal, Are daughter was very satisfied with her treatment,on her Sportage purchase,Naturally we went back to Alex. More

New vehicle had scratch on front fender when picked up. .disappointing! They are going to try and help remove it on another day. .disappointing! They are going to try and help remove it on another day. More

Everyone i interacted with was very friendly and helpful and knowledgeable and provided cars to view and drive. On a later date Brett provided me with a young man who helped me understand all the workings o and knowledgeable and provided cars to view and drive. On a later date Brett provided me with a young man who helped me understand all the workings of the new features in the car. More

Salesperson Bryan was excellent, if anyone is interested in a Kia I would tell them to make sure Bryan was their guy. Even though the Forte I bought was a GT Line and not a GT like I initially thought it st in a Kia I would tell them to make sure Bryan was their guy. Even though the Forte I bought was a GT Line and not a GT like I initially thought it still felt reasonable and Bryan made the process easy. More