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Matthews Kia of Schenectady
Schenectady, NY
875 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us!
Discover Matthews and how Matthews means more. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 875 reviews
November 19, 2023
Not valued as a long time Fucillo customer. The Mathews group end this service center?YesNo Your Review • 15 Word Minimumpurchased the store from the Fucillo group. We had a pre-paid maintenan The Mathews group end this service center?YesNo Your Review • 15 Word Minimumpurchased the store from the Fucillo group. We had a pre-paid maintenance program from Fucillo with two maintenance left. 1) Tried to schedule an oil change and they had nothing within a month. 2) Tried later to schedule the change and they said we could get in within a week if we were Mathhews preferred. Otherwise it's a month and a half. 3) At the change wouldn't honor the pre-paid maintenance. 4) I asked for a one time comp to help b/c I lost out in the changeover and will remain a customer... manager refused 5) I said fine, do the recall only and I'll go somewhere else. 6) They did recall AND the maintenance and tried to charge me for it. 7) Ultimately did get the charge removed because I didn't authorize the work. 8) When I picked up the car, counter person tried to tell me the maintenance was free as a one time courtesy because we had the pre-paid. 9) I said that is not true and left with my car. Not returning. More
by D
Employees Worked With
na
November 16, 2023
Jason was really nice and helpful . He took the time to drive the new car to our house and picked up the trade. Very helpful , very knowledgeable of the our new car. Jason answered al He took the time to drive the new car to our house and picked up the trade. Very helpful , very knowledgeable of the our new car. Jason answered all my wife’s questions and was very patient. More
by JONZ67SS
Verified CustomerEmployees Worked With
Jason Wagner
November 10, 2023
On the whole I received excellent customer service at Matthews, especially from Tim -- both in terms of attention to my needs during the lease signing process and follow-up afterwards. Matthews, especially from Tim -- both in terms of attention to my needs during the lease signing process and follow-up afterwards. More
by CGRILL65
Employees Worked With
Timothy Brunette, Jeremiah Hunter
November 02, 2023
Paul Gallo was a very friendly and knowledgeable sales representative. Dealership seemed a little disorganized. Very good when compared to other dealerships. representative. Dealership seemed a little disorganized. Very good when compared to other dealerships. More
by GQUESNEL
Employees Worked With
Paul Gallo
October 27, 2023
The service for this dealership is horrible! If I could give them no stars I would. My car was brought to them in for an engine replacement. I ended up getting it approved for a free replacement If I could give them no stars I would. My car was brought to them in for an engine replacement. I ended up getting it approved for a free replacement which was great. But my car is still sitting in their lot to this day!! The service advisors continue to give me false information and every week they push the completion date farther. I understand the shop may be busy but do not accept cars if it would take you almost 2 months to fix. Especially if the original time frame you give your customer is 3-4 weeks. They are unorganized, unethical and they will literally play in your face about your vehicle that you work hard for. Don’t waste your time. More
by Calea Singleton
Employees Worked With
October 26, 2023
Doing this transaction with Paul Gallo was a pleasure. He was extremely knowledgeable and helpful, a wonderful young man. I found everyone at the dealership to be helpful and accommodating. He was extremely knowledgeable and helpful, a wonderful young man. I found everyone at the dealership to be helpful and accommodating. More
by perrly
Employees Worked With
Brett Kula, Jeremiah Hunter, Paul Gallo
October 22, 2023
IStaff were friendly and very accommodating. Luis was very informative and thorough throughout the entire process. The dealership was clean and so were the restroom. Luis was very informative and thorough throughout the entire process. The dealership was clean and so were the restroom. More
by CSAVAGE001
Employees Worked With
Bryan Lajeunesse, Luis Garcia
October 21, 2023
My experience of buying a new car at Matthews Kia of Schenectady was so much easier than I had anticipated. In the past purchasing a new car was painful. Hours of back and forth etc. Not so today. E Schenectady was so much easier than I had anticipated. In the past purchasing a new car was painful. Hours of back and forth etc. Not so today. Eljawon A. was helpful, knowledgeable and relaxed and I didn't feel any pressure what so ever. And he was very responsive in using the text format for communication. Very efficient in my opinion. I will absolutely recommend Matthews Kia of Schenectady to any one and everyone who asks about my awesome EV6. More
by KAREN.MALLIA
Employees Worked With
Other Employees :
Eljawon Arrington, Sales Advisor, 5 Star, Bryan Lajeunesse, Christie Tarsa
October 18, 2023
not yet not yet nothing to say aBOUT THIS yet too early to tell. need more time to tell. need more time More
by HDBARON9
Employees Worked With
Other Employees :
Christian,Chiarito, Bryan Lajeunesse
