Matthews Kia of Schenectady

Best salesman I have ever dealt with! Loved dealing with him! Had a good morning chatting with him-very friendly, and did his best to get me the deal I wanted. Very hard to believe he was Loved dealing with him! Had a good morning chatting with him-very friendly, and did his best to get me the deal I wanted. Very hard to believe he was only 22-sweet with an old soul More

I purchased a 2024 Kia forte gt line on 2-9-24 and it has scratches all over the hood and Alex and his superviser told me I signed and paid for it and there was nothing they could do about it Ps, I has scratches all over the hood and Alex and his superviser told me I signed and paid for it and there was nothing they could do about it Ps, I purchased it with a cashiers check so it was paid for before I left the dealership. They dont't care about you once you sign the paperwork and don't back there product. More

James was great as a salesman. He listen to what I wanted and needed in a car and directed me straight to the Sorento. He was extremely knowledgeable about the car. He actually sho He listen to what I wanted and needed in a car and directed me straight to the Sorento. He was extremely knowledgeable about the car. He actually showed me two levels and let me decide for myself. He said he would be available for questions anytime and I believe him. More

Bryan Boodhoo was great to work, did a great job with me throughout the purchase. He was very friendly and personable. Bryan went out of his way to answer all my questions. Thank you, Bryan! Amazing service throughout the purchase. He was very friendly and personable. Bryan went out of his way to answer all my questions. Thank you, Bryan! Amazing service. More

James was great to work with and was very patient with me throughout with purchasing my second vehicle. I wouldn't mind purchasing my third vehicle with him again. Thank you James! Amazing service and great throughout with purchasing my second vehicle. I wouldn't mind purchasing my third vehicle with him again. Thank you James! Amazing service and great people overall. More

I continue to get screwed by this place. They put the wrong VIN# on the sales order so now my financing through my bank is messed up. Same with the insurance. They changed Vin #'s 3 times du They put the wrong VIN# on the sales order so now my financing through my bank is messed up. Same with the insurance. They changed Vin #'s 3 times during the process. They lie to you about interest rates saying they’re partners with banks and get their best rates. Lies because when I went to the same bank they gave me a rate 3% lower than what they told me. They lost my deposit when I was holding my car until it arrived. Waited 3 hours to leave with my car when I showed up with everything and a check for the full amount. Their finance dept is just a mess. When I wanted something to be done about the ridiculous wait, the manger wouldn't do anything. Let alone even speak to me. NEVER AGAIN. **Avoid this place at all costs. You will waste so much money in interest with them and waste so much time. ** More

They were willing to work with me to get me a new car to my satisfaction my satisfaction More

Salesman did a great job. I felt that finance was a little sketchy by not including 1st months lease payment during negotiation of down payment until the last minute of contra I felt that finance was a little sketchy by not including 1st months lease payment during negotiation of down payment until the last minute of contract signing. I have leased for years and this never happened before. Initial out of pocket expenses have already been discussed during sale, not slipped in at contract signing, and typically 1st month lease payment has not been due upfront. This felt deceiptful. More

It was good! It was busy but there was never a lot of waiting. Never a lot of waiting around, very accommodating It was busy but there was never a lot of waiting. Never a lot of waiting around, very accommodating More

I tried three different ways to get a price for an oil filter to no avail. Thankfully my sales person, Alex, was able to get this information. Does not give one a warm fuzzy feeling about bringing the veh filter to no avail. Thankfully my sales person, Alex, was able to get this information. Does not give one a warm fuzzy feeling about bringing the vehicle in for service! Dholli Bollon wasn't listed however she was very helpful in the beginning of the purchase process. More