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Matthews Kia of Schenectady
Schenectady, NY
909 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us!
Discover Matthews and how Matthews means more. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 909 reviews
April 26, 2025
Do not use the service department. Made an appointment for when they opened for a friday 2 weeks out to get my ac and heating looked at. I dropped it off and then it took me calling 5 Made an appointment for when they opened for a friday 2 weeks out to get my ac and heating looked at. I dropped it off and then it took me calling 5 times the following Monday to hearing any about my car, only to be talked to like i was wasting his time looking for an update on my car and find out that they were looking into something I didn't bring it in for. And while I admit I snapped and swore at the service rep for his attitude treating me like an inconvenience due to and I quote "the service rep handling you car is off today and I have to hand not only his 50 customers but my 50 as well so take your attitude some where else". So they want me to believe that they have at least 100 customers worth of cars being worked on is bull. And I find it unacceptable that it took me calling 5 times 4 days later to get an interaction like that. I guess the only "customer service" this place has is in the sales department. Then after haveing to scheduled another 8am appointment for the 24th and dropping off my car again to have them look at the car for the same issue due to heing in the 90 day 4000 mile warranty. I called them at 3pm and they had no info on the car. I was told by early morning on the 25th that I would have something. I call them at noon they still didn't have any info on it and said the tech was doing a test drive. I then decided to just get a ride to the dealership. I get there at 1pm and to find that they hadn't moved my car as it is in the same spot I left it with the same mileage. And after the last time i had to deall with xxxx service I walk in with a temper. They then try and tell me it was a drop off not an appointment. And it felt like the only reason my car started to get moved is due to trying to shut me up and stop making a scene. So I as I said the last time I wrote sales team is wondering. More
by BlueBat
April 25, 2025
Honest. Told it like it is. Worked to find the car I wanted. Would have liked a better deal, but that is how it is now. Told it like it is. Worked to find the car I wanted. Would have liked a better deal, but that is how it is now. More
by JBURGESS5
Verified CustomerEmployees Worked With
April 24, 2025
Kabir and Dominic made the entire transaction process very smooth. The rest of the staff especially Dolly were very accomodating and made the entire experience very pleasant. very smooth. The rest of the staff especially Dolly were very accomodating and made the entire experience very pleasant. More
by P1P2B3
Employees Worked With
Kabir
April 13, 2025
Supreme was very helpful in all facets of the purchase process. The process was very long to finalize everything, but we left confident we had the car we wanted. process. The process was very long to finalize everything, but we left confident we had the car we wanted. More
by RGRIESCHE
Employees Worked With
April 05, 2025
Despite a long delay due to overlapped pick ups, Kabir was doing his very best trying to ensure good customer service. Proactive at following up throughout and after visit. was doing his very best trying to ensure good customer service. Proactive at following up throughout and after visit. More
by OMAYRAPADILLA
Employees Worked With
Kabir
April 01, 2025
Working with Bryan Boodhoo was a pleasure. We did all the preliminary financing beforehand and my time actually at the dealership was brief but very pleasant. Bryan had the paperwork ready for We did all the preliminary financing beforehand and my time actually at the dealership was brief but very pleasant. Bryan had the paperwork ready for me when I walked in the door and the process was a breeze. He answered all my questions and had some helpful tips. I appreciate his service. Matthews KIA is lucky to have him! Eileen More
by ehiggins0
Employees Worked With
March 28, 2025
Informative and efficient throughout the whole looking and buying process had a great experience it was helpful and smooth and buying process had a great experience it was helpful and smooth More
by BRITTANYTROMBLEY
Employees Worked With
March 27, 2025
It was quick and fast procedure, and it was very satisfying dealing with finance, just my credit was pulled 3 times which wasn’t great on lease satisfying dealing with finance, just my credit was pulled 3 times which wasn’t great on lease More
by ABDULRAHMAN_2009
March 26, 2025
Customer friendly, great service, no pressure sales, attentive, plenty of inventory, nice people, accommodating, welcoming attentive, plenty of inventory, nice people, accommodating, welcoming More
by KELLEYR1228
March 24, 2025
This was the easiest vehicle purchase we’ve ever experienced . We would drive the two hours to Schenectady any day, it was worth it. Kabir and the whole team were great to work with. experienced . We would drive the two hours to Schenectady any day, it was worth it. Kabir and the whole team were great to work with. More
by roji65
