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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
392 Reviews

392 Reviews of Matthews Kia of Greece - Service Center

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December 03, 2024

They were fast and efficient. They called me to provide updates along the way. Great job More

by M.REGGIO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

December 01, 2024

Service was friendly, he explained everything clearly. The time estimate was right on track. Seating area for waiting was comfortable. Price ended up being less than was originally anticipated. More

by mablair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 02, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 24, 2024

Staff very friendly. Service was performed quickly and they had me back on my way! More

by williamscd0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with anyone in the above named departments
Nov 26, 2024 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

November 13, 2024

Called service set up an appointment within a few days. They looked at my wife's carnival and assured her that the car was safe. Did not find anything wrong. Everyone was courteous and nice. More

by Joe@darkmatterscreamworks.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice dept.
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi Joe- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

November 12, 2024

They checked vehicle in, performed needed service and when vehicle was ready for me they came and notified me that vehicle was ready to go. Only thing their car wash was down. More

by k2kiceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent McAuther
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 10, 2024

i always enjoy going to this dealership. always very friendly and courteous. thank you for the service More

by BOBM1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brett
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi Bob-Thank you for the 5 Star Review and your business!

November 09, 2024

Able to get a appointment quickly Received Great customer service Clear communication on necessary repairs/ More

by bbippes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

November 09, 2024

They were willing to help me get back driving car wasn't going over 60 . Now everything is back how it's supposed to be. More

by ericmcginnis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi Eric- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

November 06, 2024

Even though my mom had an appointment for an oil change and tire rotation (this appointment was set up for her the day she bought the car), she waited for almost 2 hours. She purchased a small maintenance More

by LYNN.STRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

The people I engaged with were kind and respectful but I had issues after receiving the car. More

by KAELA.DIROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
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5
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