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Matthews Kia of Greece - Service Center
Rochester, NY
361 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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361 Reviews of Matthews Kia of Greece - Service Center
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September 08, 2024
Customers always come first with them. Thank you for years of dedication to me as a car buyer. Thank you for years of dedication to me as a car buyer. More
by BRONXBOMBER2007
Verified Customer
August 30, 2024
Excellent service. Easy to schedule work and great communication re the recall work needed and completed on my Telluride. Greatly appreciated Easy to schedule work and great communication re the recall work needed and completed on my Telluride. Greatly appreciated More
by Scottdavisjae
Employees Worked With
Nick was excellent. Very professional, Bradley Hooper
August 30, 2024
I always feel like a valued customer when I bring my vehicle in for service. Everyone is friendly and respectful and service is done in a timely manner. vehicle in for service. Everyone is friendly and respectful and service is done in a timely manner. More
by Linda K
August 29, 2024
I was there for a 60,000 mile service. I had to ask for a copy of the multi-point inspection. I was assured that they would check the items on the 60000 mile service list (e.g. air filters I had to ask for a copy of the multi-point inspection. I was assured that they would check the items on the 60000 mile service list (e.g. air filters, oil filters etc), but I didn't get any feedback about them. I asked and got a vague answer and I can't be confident that this was done. I suspect it was because the service agent was overwhelmed and he didn't seem to be able to just print the report, but had to manually copy it by hand when I asked him for details. Not sure if the filters are still good. There are only 2 Kia dealers in our area and I've had the same experience at both. When this site was owned by Fucilla it was soooo much better. When I change this current car maybe I'll have to get something other than a Kia. Don't know who Bradley is in this report - he wasn't the one I met. More
by Luabo
Employees Worked With
Can't remember his name
August 19, 2024
We received fast and reliable service. The parts manager was amazing and made sure they had all the parts they need to fix my car quickly. The parts manager was amazing and made sure they had all the parts they need to fix my car quickly. More
by joe2_7
