Matthews Kia of Greece - Service Center
Rochester, NY
392 Reviews of Matthews Kia of Greece - Service Center
They were fast and efficient. They called me to provide updates along the way. Great job They called me to provide updates along the way. Great job More
Service was friendly, he explained everything clearly. The time estimate was right on track. Seating area for waiting was comfortable. Price ended up being less than was originally anticipated. The time estimate was right on track. Seating area for waiting was comfortable. Price ended up being less than was originally anticipated. More
Called service set up an appointment within a few days. They looked at my wife's carnival and assured her that the car was safe. Did not find anything wrong. Everyone was courteous and nice. They looked at my wife's carnival and assured her that the car was safe. Did not find anything wrong. Everyone was courteous and nice. More
They checked vehicle in, performed needed service and when vehicle was ready for me they came and notified me that vehicle was ready to go. Only thing their car wash was down. when vehicle was ready for me they came and notified me that vehicle was ready to go. Only thing their car wash was down. More
Even though my mom had an appointment for an oil change and tire rotation (this appointment was set up for her the day she bought the car), she waited for almost 2 hours. She purchased a small maintenance and tire rotation (this appointment was set up for her the day she bought the car), she waited for almost 2 hours. She purchased a small maintenance plan that provides a discount on 5 oil changes. For some reason, there was an issue finding this information in your records. She was understandably upset while watched people come and go while she sat for the better part of the morning. Unacceptable. More
The people I engaged with were kind and respectful but I had issues after receiving the car. had issues after receiving the car. More