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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
361 Reviews

361 Reviews of Matthews Kia of Greece - Service Center

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October 04, 2024

I was having a horrible time getting an appointment with another dealership to look at a warranty issue. I called and got in for an appointment in just two days. They serviced the vehicle and got it back More

by Ncovert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service team
Oct 07, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

October 03, 2024

Fast reliable and very kind. Xxx xxx xxxx xxx xxx xx xxx xxx xxx xxx More

by ROHRDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Matthews Kia of Greece responded

Hi-Thank you for the perfect review!

September 30, 2024

Everyone is very nice, work is done in a timely matter, waiting area is clean and relaxing, restrooms are also clean. Great dealership! More

by jlriley214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names but two gentlemen in service and the man who checks in the car are all very nice .
Oct 07, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 30, 2024

Was good bc had my Joey Greco! !! I had him as sales at a prior dlrshp. More

by tammylreiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Greco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Matthews Kia of Greece responded

Hi Tammy- We’re so glad to hear you had a great experience with Joey! Thank you for your business and the great review!

September 25, 2024

I had a very difficult time phoning into service to get an appointment but spoke to them about the problem. More

by CODDINGCAROL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

September 25, 2024

Service was excellent. Mr Kaminski did an excellent job. It was a very happy experience for me More

by Pfullam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaminsky, Bradley Hooper
Sep 30, 2024 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Kaminsky! Thank you for your business and the great review!

September 24, 2024

The Service was excellent from the time I Arrived. Everything was presented and explained to me, What was going to be done in the time it would take? More

by EYEONE3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Format, Pat Brown, Bradley Hooper, Ryan Allen
Sep 30, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 19, 2024

Blah blah de blah blah. I HATE THESE STUPID SURVEYS. IF I wasn't happy ild report ir More

by donfisher1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Brown, Bradley Hooper, Ryan Allen
Sep 23, 2024 -

Matthews Kia of Greece responded

Hi Don-Thank you for the perfect review!

September 18, 2024

We brought our Telluride in for a recall. The service technicians were excellent. They gave us an estimated time of completion and they were right on time. They explained what the correction More

by DWehrle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Sep 23, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 13, 2024

I went for inspection and they drowned out my battery and charged me $300 to fixed no fair. More

by NIHATSELCUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Hooper, Ryan Allen
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