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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
427 Reviews

427 Reviews of Matthews Kia of Greece - Service Center

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February 23, 2025

Very professional and reliable dealership. I have not only purchased my vehicle from them but use them for all my service needs and they are very thorough,never had an issue with them. More

by dwayne_lewis2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Good job all around, and I already did a review once. Happy lunar new year. More

by prmcc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5 Star Review and your business!

February 19, 2025

We are completely satisfied with the work that was done on our vehicle and the service team was kind and courteous... thanks again More

by dhmarlins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 19, 2025

Scheduled quickly and work performed as promised and on time. Very customer focused and sensitive to customer needs More

by DAVED53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business!

February 14, 2025

Matthew's Service Center Systems are excellent. Courteous knowledgeable staff, parts are in stock, and speed of rendering service is spectacular. My fourth KIA. Matthews KIA is the place to b More

by DCS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Felix, Sales Rep
Feb 17, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 13, 2025

Excellent customer service. Good price for standard maintenance service. I didn’t have to wait too long. They also washed my car! More

by Kia2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5 Star Review and your business!

February 13, 2025

My appointment started on time they also looked for any coupons to help with the bill Thank you More

by ERNEST JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 12, 2025

Excellent quick service. Staff is friendly and attentive. Ibwould recommend b the service center to friends and family. More

by Cfackelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 09, 2025

We have been there several times getting our car serviced. Every time we get excellent service. Thank you More

by MARRYJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 08, 2025

My appointment took longer than expected and I received the wrong invoice so I had to call twice to get a complete copy of my invoice. More

by TOMMIE MARTIN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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