Matthews Kia of Greece - Service Center

Nice clean dealership. Friendly staff. Kept us informed throughout the process. Did recalls while doing oil change. Friendly staff. Kept us informed throughout the process. Did recalls while doing oil change. More

Professional tech always review your work before doing it.they don't force you to do extra. it.they don't force you to do extra. More

Does not notify you of changes being made. Takes 2.5hrs for an oil change. Takes 2.5hrs for an oil change. More

Took my car in for service. They were quick and everything was done to my expectations They were quick and everything was done to my expectations More

Matthews Kia goes above and beyond to make sure their customers are taken care of and they do excellent work on your car! customers are taken care of and they do excellent work on your car! More

Excellent customer service, l had to wait for few minutes. The waiting area was awesome. minutes. The waiting area was awesome. More

I paid for the premium detailing package. ( which is super expensive compared to everywhere else) After I drove away, I parked at a store to get out of my car and inspect the car. The gear sh ( which is super expensive compared to everywhere else) After I drove away, I parked at a store to get out of my car and inspect the car. The gear shifter was filthy, had brown and white gunk in it when you slide it into drive. The back row of seating, there was an actual goldfish cracker on the carpet and the back had grass and crumbs still. These are what I immediately noticed so I called the store back. The service manager (I think his name is Brent) told me to come back and that they would get it cleaned, and he said he would give me a credit for a future detail. I then drove back to the dealership, the service manager took a look and said he would have it cleaned properly. After waiting for 40 more minutes in the waiting area, I finally walked out of the waiting room to see what was taking so long (they already had my car the whole day) and I saw my car just sitting in the service area garage pull up area. Who knows how long it had been sitting there. The service guy greeted me when I walked up and he then walked me to my car to inspect it. He was very kind and did ask if I was happy with my vehicle but at that point I just needed to leave because it was taking up so much time and I wasn’t about to tell them that the car still wasn’t fully detailed/ cleaned properly. The cup holder seat pull down in the middle row of my Kia sorento was not even touched (still filthy) I have a child and a dog that’s why I paid to get it detailed. The doors still had dirt and mud on them, the seat crevices still had visible crumbs, etc. all together a terrible experience and I can’t believe I spent almost 300 dollars on that detail when I could have just went to delta sonic or anywhere else for much cheaper and a better job. More

Great place to buy a car awesome salespersons. bought 4 vehicles from this dealership there great bought 4 vehicles from this dealership there great More

Very friendly and helpful staff. Nice waiting room area - very clean. All the work being done on my car was explained to me. Great service - car was washed and looked great! Nice waiting room area - very clean. All the work being done on my car was explained to me. Great service - car was washed and looked great! More

Service was good, accomplished what was needed including three recalls. However, despite being told differently, the car was not washed and radio station in the car was changed (team could have just turned three recalls. However, despite being told differently, the car was not washed and radio station in the car was changed (team could have just turned it off if it was preferred). More