Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matthews Kia of Greece - Service Center
Rochester, NY
427 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
427 Reviews of Matthews Kia of Greece - Service Center
Sort by
September 07, 2023
I’m so impressed. My car was ready in shorter time than expected. It was also vacuumed and washed. Dry friendly staff. So professional!! My car was ready in shorter time than expected. It was also vacuumed and washed. Dry friendly staff. So professional!! More
by RBILLIN2
Verified CustomerEmployees Worked With
Joe Kruppenbacher, Bradley Hooper
September 01, 2023
Good staff on the service sept. I do find that they seem to find repairs that other mechanics I trust do not state need to be done. Questions my trust. I do find that they seem to find repairs that other mechanics I trust do not state need to be done. Questions my trust. More
by DWehrle
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
September 01, 2023
I felt that they took too long. I watched my car for an hour and 45 minutes of that hour it just sat up on the lift with no one around it I could’ve been out of there a lot earlier. I watched my car for an hour and 45 minutes of that hour it just sat up on the lift with no one around it I could’ve been out of there a lot earlier. Just wasting my time. The mechanic working on my car was also working on another one at the same time right next to it. What was the point of making an appointment? More
by ALBATROSS0203
Employees Worked With
Vasilios, Joe Kruppenbacher, Bradley Hooper
September 01, 2023
Your service is excellent and the people are very friendly but why is it every time I have service done in my car my valve caps are always missing on my tires? This is a standard procedure? friendly but why is it every time I have service done in my car my valve caps are always missing on my tires? This is a standard procedure? More
by EPIMIKE
Employees Worked With
Bradley Hooper
August 31, 2023
Staff is always very pleasant and courteous. Wait time was acceptable. And they wash the vehicle every time i come in for n oil change Wait time was acceptable. And they wash the vehicle every time i come in for n oil change More
by katherine_porter1014
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
August 30, 2023
Clean ,respectful employees , very knowledgeable with procedures, organized and made us feel welcome . Would definitely recommend this dealership to all family and friends. Thank you for your service. procedures, organized and made us feel welcome . Would definitely recommend this dealership to all family and friends. Thank you for your service. More
by Klymochkocarmelina
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
August 30, 2023
Love the service all the staff are very friendly and attentive. I’m very satisfied. There was a minor inconvenience BUT this team is amazing and helped me right away!! Thank you! Specially Bradley who w attentive. I’m very satisfied. There was a minor inconvenience BUT this team is amazing and helped me right away!! Thank you! Specially Bradley who was supper helpful at all times. More
by lozadakeyshla
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
