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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
427 Reviews

427 Reviews of Matthews Kia of Greece - Service Center

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March 09, 2025

The service guys were very nice,This was my ,First time I brought my car in for service.and was pleasantly surprised of how easy it went..And even got my car washed.. More

by JIRVINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : don,t know names
Mar 12, 2025 -

Matthews Kia of Greece responded

Hi- We're glad to hear you had a great experience with us! Thank you for your business and the great review!

March 08, 2025

The service team got me in & out so I could hit the road for a business trip. They kept me informed on the vehicle status, explained what needed to be done and the costs involved and performed excellent wor More

by EBANNON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 12, 2025 -

Matthews Kia of Greece responded

Hi- We're glad to hear you had a great experience with us! Thank you for your business and the great review!

March 04, 2025

Great service dept Courteous, professional, work is performed in a timely manner, respectful Outstanding service! More

by trandazz7
Recommend Dealer
Yes
Employees Worked With
Only service writer there Saturday
Mar 04, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 02, 2025

I’ve always been very satisfied with their service and treated respectfully and love my Kia Forte so far so good More

by Donna Yanklowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Kia of Greece responded

Hi Donna-Thank you for the 5 Star Review and your business!

March 02, 2025

Very professional and committed to their work. They did great job plus washing the truck was extra work that I was not expecting. Thank you for all the work that was done. More

by antoineaemanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Justiniano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Softic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 27, 2025

Great service when buying or leasing. Our salesman went the extra mile for us we were trrared like family. . More

by larue4114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

February 25, 2025

I was able to get an appointment within 24 hours. The communication with the service department was excellent, Dan Koval did an excellent job in completing the work that was necessary in a very tim More

by D&DJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Justiniano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Softic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Koval
Feb 25, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Dan! Thank you for your business and the great review!

February 24, 2025

As a widow I don't know anything about cars as my husband always took care of these things. I found Matthews Kia after my car was stolen two years ago and went to them for repairs after it was found. They More

by christinecazeneuve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Feb 25, 2025 -

Matthews Kia of Greece responded

Hi Christine- We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

February 24, 2025

very good and timely service, completely satisfied and I was brought up to date on all of my cars needs. More

by ALZAZZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

February 24, 2025

Service was good. Took over an hour and a half longer than informed for only oilchangeandtirerotation. . More

by RIPKENGAMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!