Matthews Kia of Greece - Service Center
Rochester, NY
456 Reviews of Matthews Kia of Greece - Service Center
Received a same day appointment for low beam bulb replacement. I needed the fast appointment due to a "fix it ticket" I had received the day before. My car went in at the scheduled time and was don replacement. I needed the fast appointment due to a "fix it ticket" I had received the day before. My car went in at the scheduled time and was done very quickly. I greatly appreciated no hard up-sell for something more to be done. Plus, the car came back with a fresh wash! The staff at the service desk were helpful and pleasant. I told my husband it was the best experience I had ever had at a dealership! More
I needed to have some work done on my old Kia. I was using Williams of Elmira before but I had a better experience with your team. You were able to clearly identify and fix my problems the same da I was using Williams of Elmira before but I had a better experience with your team. You were able to clearly identify and fix my problems the same day while I waited including 2 recalls More
Did not try to oversell. Explained in detail what recall was. Vehicle ready sooner than expected Explained in detail what recall was. Vehicle ready sooner than expected More
Honestly 2 people keep me coming back. Brian Salamone and Ron Felix. As a business owner I would find a place for both of them to work for me, Solid employees that have brought me back for Brian Salamone and Ron Felix. As a business owner I would find a place for both of them to work for me, Solid employees that have brought me back for multiple Kia' s for over 10 years. More
Great communication and efficiency from service workers to customers. Always great at presenting findings and communicating costs and services that they recommend to customers. Always great at presenting findings and communicating costs and services that they recommend More
They took my car in right as soon as I got there and did the necessary scheduled maintenance. Everything went smooth the necessary scheduled maintenance. Everything went smooth More