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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
363 Reviews

363 Reviews of Matthews Kia of Greece - Service Center

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January 07, 2024

Completed work in a timely manner and called an Uber for transportation back to pick up my vehicle. More

by KEKI0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 05, 2024

I thought I already did this but service was excellent. Took care of all the problems I asked them to More

by V_FRAGASSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajay Stevens
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

December 31, 2023

Dropped off my car at 10:30 am to have the trim around my rear window repaired. 6 hrs later I received a call telling me that they have to order the part and will call me when it comes in. So I will have to More

by SHEKNOWBODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chino
Jan 31, 2024 -

Matthews Kia of Greece responded

We apologize for the delay in our response and appreciate you letting us know. If your matter has not yet been resolved, please contact Service Manager, Ron Kyle at 585-720-8000.

December 20, 2023

I had a great experience getting my oil changed and inspection done in no time More

by DGROAT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Dec 27, 2023 -

Matthews Kia of Greece responded

Thank you for the perfect review and your business!

December 15, 2023

Brad did everything he could do under the circumstances , he was pleasant to deal with. More

by TOOTSIE363
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Dec 27, 2023 -

Matthews Kia of Greece responded

We're glad to hear Brad took great care of you! We appreciate your business and the perfect review!

November 30, 2023

I have a 2016 KIA Sorento that had a recall on the engine. The engine seized while I was driving, the engine was replaced to be replaced again a few years later at no cost to me. Thats great, however, More

by Geo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Silverio
Dec 27, 2023 -

Matthews Kia of Greece responded

Please let us know if your issue has not been resolved by emailing us at TellUs@matthewsauto.com

November 26, 2023

Basic inspection. Simply and easy Not much more to say. They made it simple. As it should. It was a basic o section that could've been completed anywhere More

by sarahk01
Recommend Dealer
Yes
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for the perfect review and choosing Matthews!

November 26, 2023

I got an oil change and tire rotation. My appointment went smoothly and on time. More

by cclark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for the perfect review and choosing Matthews!

November 25, 2023

This is my 4th new car from the dealership. My cars are only serviced at the dealership. They're great. More

by Sue Wemett
Recommend Dealer
Yes
Employees Worked With
John Gonzalez 3218
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for the perfect review and choosing Matthews!

November 20, 2023

Always good service. Keep going back there because of that Staff very courteous and knowledgeable More

by kdoell1
Recommend Dealer
Yes
Employees Worked With
Brent
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for choosing Matthews and the great review!

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