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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
434 Reviews

434 Reviews of Matthews Kia of Greece - Service Center

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October 10, 2024

Walked in expecting to have to wait weeks to have my car looked at and within a few minutes I had a loaner vehicle, and 3 days later had my car back. Super happy with the communication from this service dep More

by JASMYN.JESSMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Kyle
Oct 11, 2024 -

Matthews Kia of Greece responded

Hi, We are so glad to hear you had a great experience with our service department at Matthews Kia of Greece! We appreciate your business and the great review!

October 10, 2024

Tried calling them texting to schedule an appointment but no response at all so stopped on our way home from our trip. We were helped right away and with great attention. The warranty problem as well as disc More

by MLSpeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name. Service Department
Oct 11, 2024 -

Matthews Kia of Greece responded

Hi, We apologize for your recent experience with us! We are glad to hear we were able to make it up to you and get you in for an appointment quickly. Thank you for the great review and the 5 Star Rating!

October 09, 2024

Dealership refilled my windshield washer fluid without me asking, great service. Was not happy about the increased charge for a oil change nevertheless. More

by kingswieldarrio
Recommend Dealer
Yes
Employees Worked With
John
Oct 11, 2024 -

Matthews Kia of Greece responded

Hi, We are so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review.

October 08, 2024

Great job service rep did a great job assisting me, quick turnaround with my vehicle More

by jodonnell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 11, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

October 04, 2024

I was having a horrible time getting an appointment with another dealership to look at a warranty issue. I called and got in for an appointment in just two days. They serviced the vehicle and got it back More

by Ncovert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service team
Oct 07, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

October 03, 2024

Fast reliable and very kind. Xxx xxx xxxx xxx xxx xx xxx xxx xxx xxx More

by ROHRDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Matthews Kia of Greece responded

Hi-Thank you for the perfect review!

September 30, 2024

Everyone is very nice, work is done in a timely matter, waiting area is clean and relaxing, restrooms are also clean. Great dealership! More

by jlriley214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names but two gentlemen in service and the man who checks in the car are all very nice .
Oct 07, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 30, 2024

Was good bc had my Joey Greco! !! I had him as sales at a prior dlrshp. More

by tammylreiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Greco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Matthews Kia of Greece responded

Hi Tammy- We’re so glad to hear you had a great experience with Joey! Thank you for your business and the great review!

September 25, 2024

I had a very difficult time phoning into service to get an appointment but spoke to them about the problem. More

by CODDINGCAROL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

September 25, 2024

Service was excellent. Mr Kaminski did an excellent job. It was a very happy experience for me More

by Pfullam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaminsky, Bradley Hooper
Sep 30, 2024 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Kaminsky! Thank you for your business and the great review!

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