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Matthews Kia of Greece - Service Center

Rochester, NY

4.5
471 Reviews

471 Reviews of Matthews Kia of Greece - Service Center

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February 03, 2025

I’ve never used the service center, so I really don’t have an opinion either way More

by LSEIFERT
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Greco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5 Star Review and your business!

February 03, 2025

They take good care of my vehicle but need to FIX the car wash soon! More

by handymansteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

February 02, 2025

Very fast and quick getting the job done the service writer was very friand got back to me quickly More

by tlsguarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

February 01, 2025

Friendly Employees. Friendly Employees. Friendly Employees. Friendly Employees. Friendly Employees. Friendly Employees. Friendly Employees. Friendly Employees. More

by tclmendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Montalvo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 31, 2025

I appreciate the service department talking to me about the services I needed based on my mileage. I was however disappointed that my Matthews Rewards couldn’t be applied to the cost. More

by Donnaj2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Matthews Kia of Greece responded

Hi Donna- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 31, 2025

Service was very accommodating when I scheduled my appointment and was extremely helpful with advice for making my tire purchase when they discovered it was time to buy. Everything was completed soone More

by joett2j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
Feb 03, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 27, 2025

Service was excellent. I never had a problem with Matthews’s service. They always are prompt & polite. More

by rdrosenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 27, 2025

This dealership has always been there for me over the past almost 20 years. I have experienced the changing of employees and found them to be as caring and informed as I am accustomed to. My first Kia w More

by PAPPAJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5 Star Review and your business!

January 23, 2025

My car went in for a check engine light. Wishful thinking was an easy fix of oil change and engine flush. 12 miles later my light turned back on, brought my car back in. After 1 1/2 weeks I More

by JGalante05
Recommend Dealer
No
Employees Worked With
Brent was the main person I dealt with but also talked to Ar, Ron Kyle
Mar 27, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

January 19, 2025

I have gotten 5 vehicles from this dealership and they have taken care of me at every turn. Very happy More

by Goofnhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent kamanski
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, Congratulations on your 5th vehicle! We appreciate your continued business and hope you enjoy the new ride!

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