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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
363 Reviews
Call Service Center (585) 720-8000

363 Reviews of Matthews Kia of Greece - Service Center

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May 21, 2024

Car was broken into anf disabled. Their service dept. did a great job in getting my car back to me. More

by aquinas54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Mcauther, Bradley Hooper
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May 28, 2024 -

Matthews Kia of Greece responded

Hi aquinas54, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 18, 2024

Awesome service and great people. Matthews Kia with Ron Kyle and the team really provide a top notch customer experience! More

by johnclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
Report | Print
May 20, 2024 -

Matthews Kia of Greece responded

Hi johnclay, Thank you for choosing Matthews Kia of Greece for your recent Service visit. We’re so glad to hear you had a great experience with Ron Kyle! Thank you for your business and the great review!

May 18, 2024

I’ve always had a great experience at this service department. They are amazing and make everything stress free! More

by Tcerra0991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Ron Kyle
Report | Print
May 20, 2024 -

Matthews Kia of Greece responded

Hi Tcerra0991, Thank you for the 5 Star Review and your business!

May 16, 2024

Service was great. Came out to greet in a timely manor. Service was quick. Car was washed and clean as well. More

by tiffany.serra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
May 17, 2024 -

Matthews Kia of Greece responded

Hi tiffany.serra, Thank you for choosing Matthews Kia of Greece for your recent Service visit and the 5 Star Review!

May 13, 2024

Quick service. I was in and out fast. The staff was very friendly and courteous. More

by Rlvargas0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
May 15, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 13, 2024

Service is always fast and courteous They always come and ask before doing any extra services that I didn’t ask for More

by marieaj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson, Bradley Hooper
Report | Print
May 15, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 12, 2024

was pleased with the time frame the work was done in and how clean car seemed to be when returned. More

by twpalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
May 13, 2024 -

Matthews Kia of Greece responded

Hi twpalone, Thank you for the 5 Star Review and your business!

May 08, 2024

Excellent service. The technician was awesome and jrot me informed of the vehicle whole being serviced. More

by trentwynn1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
May 10, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 06, 2024

Great service, friendly staff, fast service, Don’t like how this has to be at least 15 words. More

by joshuagabbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 07, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 03, 2024

I was in for my inspection and tire rotation. Everyone was very helpful. When waiting for my car, I was approached in the waiting area by a sales man who tried selling me another car. I und More

by offenm84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Jackson, Brandon Lasher, Bradley Hooper
Report | Print
May 07, 2024 -

Matthews Kia of Greece responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. Thank you for the review and your business!

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