Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Matthews Kia of Greece - Service Center

Rochester, NY

4.4
426 Reviews
Call Service Center (585) 720-8000

426 Reviews of Matthews Kia of Greece - Service Center

Sort by
April 02, 2025

Great job getting my car done in time. It was a big ask and they did it with a smile More

by prmcc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 02, 2025

Car received quickly and professionally, services quickly and returned washed, and on time. Good customer focus! More

by rfisher97
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
April 02, 2025

Car received quickly and professionally, services quickly and returned washed, and on time. Good customer focus! More

by rfisher97
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
April 01, 2025

I really enjoy working with the service center. But they should strongly consider fixing or abandoning the app that they promote to book service through. The app points to a website that has a pho More

by DSHEPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 31, 2025

Brent is the best! !! thank you!! i'll call you again when I need you Brent... More

by joel66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Apr 01, 2025 -

Matthews Kia of Greece responded

Hi Joel- We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

March 31, 2025

Excelente servicio y mi advisor Mis. ANGELICA MARCIAL muy atenta y lo mejor una excelente comunicación en ambos idiomas español y inglés More

by GREGORY12260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angélica Marcial
Report | Print
Apr 01, 2025 -

Matthews Kia of Greece responded

Hi Gregory-Thank you for the 5 Star Review and your business!

Apr 01, 2025 -

GREGORY12260 responded

El servicio fue excelente y la Representative de servicio muy amable

Apr 01, 2025 -

GREGORY12260 responded

Excellent service and my advice, Angélica Marcial, was very professional and attentive in everything, and the best thing is that she speaks two languages, English and Spanish.

March 30, 2025

Kia has an excellent service department as well as Sale department. Everyone at Kia goes above and beyond. Thank you for putting me in my 5th Soul. ❣️ More

by Snowdiva25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 26, 2025

Nice and clean and everyone is extremely friendly and courteous. Technicians are very knowledgeable about the vehicle. Would come back all the time. More

by laboyrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 25, 2025

We brought our car in for a recall. It. Was ready in about an hour or so, and when I. Was called down after it was finished, the car was waiting and they washed the outside too! More

by Tomz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of those I dealt with! But the sec. Was excellent
Report | Print
Mar 26, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 24, 2025

Great job! Felt like a valued customer! Car inspection done and car running very well More

by YOUNG46STAR16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Report | Print
Mar 24, 2025 -

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

1
2
...
43