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Matthews Kia of Greece - Service Center

Rochester, NY

4.5
456 Reviews
Call Service Center (585) 720-8000

456 Reviews of Matthews Kia of Greece - Service Center

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May 19, 2025

Brent was great. Everyone at Kia are very easy to work with and make serving my car a pleasure. Thank you all…. More

by Mayhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent
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May 19, 2025

Great service and people. Done right and on time. Thanks to everyone there. Will refer friends More

by Mayhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2025

The service department went the extra mile to do a great job on my car. They took the glue off where the door handle was replaced. They made sure everything got done that needed to get done. It’s the best s More

by ROBINAB222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Matthews Kia of Greece responded

Hi -Thank you for sharing your great experience at Matthews Kia of Greece. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

May 18, 2025

Always great service at Matthews Kia. In my previous experience dealers never felt like they put the customer first. Matthews always does. More

by jessica10mayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Matthews Kia of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 17, 2025

Great Customer Service ! I appreciate the opportunity to share my experience with you concerning my visit More

by debragrant771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Sued
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Softic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Matthews Kia of Greece responded

Hi Debra- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 16, 2025

Great job in the Service Department. Very pleased with the work and experience. I love making my appointments online. More

by Jpic271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 11, 2025

Great service, I got my car back very quick and on time. Everything was up front before any work was done. More

by Nikosabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy Softic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 10, 2025

They were very responsive to my needs and went above and beyond my expectations for service. More

by scomar2002
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 09, 2025

Very knowledgeable and helpful. The service was exceptional. Will definitely go back to this store. More

by Papovilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 08, 2025

Very courteous and professional. Informative as well They completed our vehicle ahead of time expected More

by kathy.zimmerman
Recommend Dealer
Yes
Employees Worked With
Brent MacArthur
Report | Print
May 09, 2025 -

Matthews Kia of Greece responded

Hi Kathy-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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