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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
421 Reviews

421 Reviews of Matthews Kia of Greece - Service Center

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March 31, 2025

Brent is the best! !! thank you!! i'll call you again when I need you Brent... More

by joel66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
March 30, 2025

Kia has an excellent service department as well as Sale department. Everyone at Kia goes above and beyond. Thank you for putting me in my 5th Soul. ❣️ More

by Snowdiva25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 26, 2025

Nice and clean and everyone is extremely friendly and courteous. Technicians are very knowledgeable about the vehicle. Would come back all the time. More

by laboyrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 25, 2025

We brought our car in for a recall. It. Was ready in about an hour or so, and when I. Was called down after it was finished, the car was waiting and they washed the outside too! More

by Tomz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of those I dealt with! But the sec. Was excellent
Mar 26, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 24, 2025

Great job! Felt like a valued customer! Car inspection done and car running very well More

by YOUNG46STAR16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Mar 24, 2025 -

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

March 23, 2025

The service dept people are the best. Brent took care of all our needs and car was fixed More

by robamico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 24, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

March 22, 2025

very prompt and thourough would recomend service to anyone needing a repair done very fast quality work, Thank you More

by trdracing68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 22, 2025

My experience has been mostly positive. Timely on estimates for what ever work has to be done. I really like that after all the work is done the dealer washes my car. It is very nice as, m More

by Blufurhuntress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica
Mar 24, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 22, 2025

The service was on time and faster than expected. The service people were friendly and helpful! The fact that they washed my car was over the top. Thanks so much. More

by katcamm0261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

March 19, 2025

I have found Matthews Kia to be pleasant to deal with. I am usually able to get appointments fairly quickly. I appreciate the shuttle service very much. It is also convenient since I live in Greece. More

by HZiegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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