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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
389 Reviews

389 Reviews of Matthews Kia of Greece - Service Center

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February 08, 2025

My appointment took longer than expected and I received the wrong invoice so I had to call twice to get a complete copy of my invoice. More

by TOMMIE MARTIN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Friendly and clean. Comfortable waiting area. All employees were courteous. Level of service was exceptional. More

by lkyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Service appointments are easily set without a long wait. Planned service times are accurate as well More

by DAVED53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

We’ve purchased 6 vehicles within our family. Dealership is ready to help get you on the road with the vehicle that best fits your needs. More

by LGAHAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 04, 2025

I had a long wait for the repairs that needed to be done and even though it was tiring, I appreciate the amount of work that had to be completed.. I have been with Kia first with Bill Fucillo and now with a More

by PAPPAJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 03, 2025

they are very fast they also explain what have to be done with your vehicle before they work on it. More

by Umeshnarain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent.
Feb 03, 2025 -

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

February 03, 2025

they are very fast they also explain what have to be done with your vehicle before they work on it. More

by Umeshnarain
Recommend Dealer
Yes
Employees Worked With
Brent.
Feb 03, 2025 -

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

February 03, 2025

I’ve never used the service center, so I really don’t have an opinion either way More

by LSEIFERT
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Greco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5 Star Review and your business!

February 03, 2025

They take good care of my vehicle but need to FIX the car wash soon! More

by handymansteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

February 02, 2025

Very fast and quick getting the job done the service writer was very friand got back to me quickly More

by tlsguarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

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