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Matthews Kia of Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.5
585 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

4321 W Ridge Rd

Rochester, NY

14626

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Showing 585 reviews

July 11, 2024

Sales person was knowledgeable and helpful in finding ways to meet our car leasing budget. Spent time with us after delivery day explaining new features we are not familiar with. More

by udesign206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Matthews Kia of Greece responded

Hi udesign206, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 08, 2024

Was treated with respect and not try to rip me off! Told me everything the auto needed but did try to push me. More

by RFBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
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Jul 08, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business.

July 07, 2024

The dealership is a good place to go for Sales and Service and the People. More

by HOOTEE1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the perfect review!

July 05, 2024

Overall pretty satisfied. Service department pretty much on time. I don’t like the constant upsell More

by caldiero_al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
Jul 05, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for your feedback. Thank you for your business and the 5 Star Review!

July 05, 2024

GREAT place to buy a car my family as gone here for years Brian is great More

by BARBMILFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRIAN
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Jul 05, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Brian! Thank you for your business and the great review! We hope you enjoy your new ride.

July 01, 2024

The appointment was on time and took care of the things I was there for along with some computer upgrade patches in a timely manner I was very satisfied. More

by hicks6989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
Jul 02, 2024 -

Matthews Kia of Greece responded

Hi hicks6989, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

June 30, 2024

Service manager was attentive after being car back a second time in a week. Always friendly, but wait time on phone should improve. More

by BATEMAN.DARLENE
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
Jul 02, 2024 -

Matthews Kia of Greece responded

Hi Bateman.Darlene, We’re so glad to hear you had a great experience with our service department! Thank you for your business and the great review!

June 30, 2024

Ron is a great person to deal with. Would recommend stopping in and seeing him More

by Cyndi16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Matthews Kia of Greece responded

Hi Cyndi16, We’re so glad to hear you had a great experience with Ron Felix! Thank you for your business and the great review!

June 30, 2024

Don't know what they are doing feel as though I was pushed into buying my lease out More

by WASNOCKAMY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew DiManno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Greco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Jackson, Brandon Lasher, Allan Sevor, Ajay Stevens, Christian Rambali
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June 28, 2024

I contacted Kia Customer Service, Case #16458859 on 06/13/2024 regarding numerous issues with my 8000 mile maintenance service. Still no call back. Shame on you and Kia Customer Service More

by guthcarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Pieters
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