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Matthews Kia of Greece

Rochester, NY

4.5
585 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 585 reviews

July 28, 2024

This dealership is reliable, the workers are courteous and go above and beyond for their customers. More

by ALMACR_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Matthews Kia of Greece responded

Hi almacr_79, Thank you for the 5 Star Review and your business!

July 27, 2024

Had an appointment for a car inspection it took 90 minutes which I thought was long. More

by susan.jsiwicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jul 29, 2024 -

Matthews Kia of Greece responded

Hi Susan.jsiwicki, Thank you for your feedback. We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out! We appreciate your business.

July 26, 2024

Service dept was great. Didn’t have to wait long at all. Greeted as soon as I got there. Made next appt for January. And my car was shiny clean when done. I really liked t More

by cynthmarie1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
July 21, 2024

Salesman did a good job They did all right manager could have been a little more pleasant More

by MJOC1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Greco
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi MJOC1013, Thank you for your feedback. We're so glad to hear you had a great experience with Joe! We appreciate your business and hope you enjoy your new ride!

July 20, 2024

Everyone is very friendly and helpful. I feel like family when I'm there. I never have to worry about something being wrong with the car. I'm always in good hands. More

by cmichelsen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi cmichelsen52, We're so glad to hear you had a great experience with us! Thank you for the 5 Star Review and your business!

July 18, 2024

Great experience, Joe made the whole process extremely easy and fun. He worked with our complicated schedule and went above and beyond to make sure the deal happened and we got the vehicle we needed. Joe More

by Bcw01986@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

July 17, 2024

Very excellent on-time service appointment. Courteous and prompt, and, a car wash was included!! More

by SKIPEVON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi SKIPEVON01, Thank you for the 5 Star Review and your business!

July 16, 2024

Great experience this time. My service advisor Brent went above and beyond in helping me with an extended warranty claim. I was kept informed and notified of the next steps. More

by JONES.KRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi Jones.Kristina, We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

July 12, 2024

Love working with Ron. He is always friendly and is very thorough with his work. He always takes the time to show you the in and outs of your new vehicle and always follows More

by ladymarshall67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Matthews Kia of Greece responded

Hi ladymarchasll67, We’re so glad to hear you had a great experience with Ron Felix! We appreciate your business and hope you enjoy your new ride!

July 11, 2024

Got me in super quick for an appointment but the service once in was not great. Delays and miscommunication as well as vehicle not being ready when promised More

by jasondorofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 12, 2024 -

Matthews Kia of Greece responded

Hi jasondorofy, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

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