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Matthews Kia of Greece
Rochester, NY
742 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 742 reviews
June 09, 2025
Knowledgeable service, lovely waiting room, complementary loaner vehicle, convenient shuttle service, friendly staff, car always returned clean loaner vehicle, convenient shuttle service, friendly staff, car always returned clean More
by Froklsnt
Verified Customer
June 07, 2025
Very easy. No one was pushy. Explained my options to me well I would recommend them No one was pushy. Explained my options to me well I would recommend them More
by sgalley25
June 06, 2025
I brought my car in for an oil change, tire rotation, AC check, USB issue, and a rear clunking noise. I chose to wait while the work was going to be performed. After about 4 hours of waiting, I was told tha check, USB issue, and a rear clunking noise. I chose to wait while the work was going to be performed. After about 4 hours of waiting, I was told that the work had not been started and that they would need time to order the parts. I explained that I live 3 hours away and that was why I had chosen to wait, and that I was starting a new job in a couple of days and wouldn’t be able to get back on a week day (the work needed to be done by a more advanced mechanic, they only really do oil changes and tire rotations on Saturday). I was given a courtesy car and told that I should be able to get my car the following Saturday. I called Friday afternoon to see if my car would be ready for the following day and was told that the work was not yet completed, it would not be done by the next day. The following week I had a message that some unknown event had occurred and that my car would not start because my engine had seized. Again, my car was not ready and the engine might need to be replaced. Fast forward two weeks when I was able to get my car. My engine had to be replaced (I did NOT have any issues with my engine prior to this and the dealership had my car and was driving it for 2 weeks before the incident with my engine). Not being super familiar with cars and their issues I googled the cause and found that a seized engine is generally caused by an issue with an oil change. I also read that if the engine has to be replaced that it has to be reported on carfax and will always negatively impact the value of the vehicle. On top of all of that, I was charged $283.15 for the tire rotation and oil change which probably caused the damage in the first place. More
by kvangord
Employees Worked With
Brent was the contact person
June 05, 2025
Hands down Angelica went beyond her way to help me with my issue. Highly recommend. my issue. Highly recommend. More
by ray.montalvo2195
June 04, 2025
I was happy with my service and it was completed in a timely manner. Also, they completed a recall on my sorrento. I appreciate that. timely manner. Also, they completed a recall on my sorrento. I appreciate that. More
by lessord35
Employees Worked With
June 03, 2025
The people are friendly and will work within the means that you give them. They listen to you and what you want. A great place to get you car. that you give them. They listen to you and what you want. A great place to get you car. More
by tiffini.vanoost
June 03, 2025
The absolute worst dealership I have ever experienced. Service is dishonest, at best. They are difficult to work with. The people who handle the warranties there are even worse. I would not recommend this Service is dishonest, at best. They are difficult to work with. The people who handle the warranties there are even worse. I would not recommend this dealership to anyone, EVER! Scammers and unprofessional. More
by DebL14369
May 30, 2025
Matthew's Kia cares about their customers. They go out of their way to make sure they are satisfied. Cisco helped with a touch up paint issue. He is an asset to the company. Ron Fleix is alwa They go out of their way to make sure they are satisfied. Cisco helped with a touch up paint issue. He is an asset to the company. Ron Fleix is always very helpful and caring More
by MISHELL64720
May 30, 2025
Service is good and done on time. Waiting room is very comfortable. Service employees very friendly. Waiting room is very comfortable. Service employees very friendly. More
by nancyhenchen
Employees Worked With
May 29, 2025
Kia car dealership has always been good to me. They are above and beyond any car dealership that I’ve dealt with. I have been leasing there cars since 2012. Matt was my first salesman. I was tol They are above and beyond any car dealership that I’ve dealt with. I have been leasing there cars since 2012. Matt was my first salesman. I was told he has health issues now. I wish him the best. Ron treated me very well. He listen to my issues and found a car I could afford. I truly appreciate his expertise. I don’t know how long I’ll be driving, but I do know I’ll be coming back to Kia dealership! Thank you for the wonderful service. Gail M.Pfeffer More
by GAILPFEFFER
