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Matthews Kia of Greece

Rochester, NY

4.6
711 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews ...
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 711 reviews

May 03, 2025

Did not try to oversell. Explained in detail what recall was. Vehicle ready sooner than expected More

by LCICCOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Nick EXTREMELY patient, friendly and personable. Same with Doug!! I had an excellent experience at your dealership. More

by markkeicher
Recommend Dealer
Yes
Employees Worked With
Nick and Doug
May 01, 2025

My first time engagement with a Matthews dealership. Great service, sales super helpful, finance tied it all together. Outstanding experience overall. More

by bluechip0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Sued
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby McMullen
May 01, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 01, 2025

Jahvier was the perfect gentleman. His customer service was impeccable. I would highly recommend his expertise to future customers More

by anita.jones
Recommend Dealer
Yes
Employees Worked With
Jahvier M.
May 01, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your positive experience with us at Matthews Kia of Greece. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

April 29, 2025

Great communication and efficiency from service workers to customers. Always great at presenting findings and communicating costs and services that they recommend More

by madison.sorochty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John at service desk
Apr 29, 2025 -

Matthews Kia of Greece responded

Hi Madison- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 28, 2025

Brent was very pleasant , courteous and communicated everything...good timing on getting my service done as well . More

by rosegallo777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Apr 29, 2025 -

Matthews Kia of Greece responded

Hi- Thank you Rose for choosing Matthews Kia of Greece for your new vehicle! We're delighted to hear about your positive experience with Brent. We appreciate your kind words and look forward to serving you again in the future.

April 27, 2025

Great communication and timely repairs. Staff is always very friendly and keeps you in the loop throughout the service. More

by ajt4019
Recommend Dealer
Yes
Apr 28, 2025 -

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 27, 2025

They took my car in right as soon as I got there and did the necessary scheduled maintenance. Everything went smooth More

by browns1532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Makowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 27, 2025

I appreciated that I was able to complete much of the deal online and over the phone. More

by resseque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 26, 2025

Fantastic customer service and attention to detail. Will definitely recommend to my family and friends. More

by MELINDABASSLER28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews Kia of Greece responded

Hi Melinda- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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