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Matthews Kia of Greece

Rochester, NY

4.6
728 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews ...
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 728 reviews

May 19, 2025

Brent was great. Everyone at Kia are very easy to work with and make serving my car a pleasure. Thank you all…. More

by Mayhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent
May 19, 2025

Great service and people. Done right and on time. Thanks to everyone there. Will refer friends More

by Mayhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

The service department went the extra mile to do a great job on my car. They took the glue off where the door handle was replaced. They made sure everything got done that needed to get done. It’s the best s More

by ROBINAB222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Matthews Kia of Greece responded

Hi -Thank you for sharing your great experience at Matthews Kia of Greece. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

More
May 18, 2025

Always great service at Matthews Kia. In my previous experience dealers never felt like they put the customer first. Matthews always does. More

by jessica10mayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Matthews Kia of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 17, 2025

Great Customer Service ! I appreciate the opportunity to share my experience with you concerning my visit More

by debragrant771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Sued
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Softic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Matthews Kia of Greece responded

Hi Debra- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 16, 2025

Customer service was amazing, it was such a quick process and everyone was so helpful! More

by anna.lancie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Matthews Kia of Greece responded

Hi Anna- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 16, 2025

Great job in the Service Department. Very pleased with the work and experience. I love making my appointments online. More

by Jpic271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 11, 2025

Great service, I got my car back very quick and on time. Everything was up front before any work was done. More

by Nikosabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy Softic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 11, 2025

Excellent customer service from a knowledgeable staff that understands the need of the buyer and selects a vehicle that best suits their need. More

by stephen.nagy72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Matthews Kia of Greece responded

Hi Stephen- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 10, 2025

They were very responsive to my needs and went above and beyond my expectations for service. More

by scomar2002
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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