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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,429 Reviews

1,429 Reviews of Matthews Hyundai of Schenectady - Service Center

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November 06, 2018

Corrected recall issue and oil change. Polite and served in a timely manner. Would recommend & bring car back for service. Can't remember the name of the man who helped me. More

by SWEETICECO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the name of service man.
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating and recommendation! We are so happy you had such a pleasant experience with our service team and look forward to serving you for your future service visits.

November 06, 2018

Pleased I was very pleased with the service and the way Mr. Robert Anderson was so informative with details of my car. Thank you so much More

by Wil D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy you had such a pleasant service visit with Bob!

November 04, 2018

Good experience They have fixed up the service area and made a new waiting area. With the new area to wait for your car it makes it nicer to have a decent place to wa More

by SBRUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The manager of service department I believe his name is Nick
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy you like our building updates, we truly appreciate your feedback.

November 03, 2018

Inspection Absolutely wonderful. Everyone is friendly and helpful . I will bring my car here for whatever I might need done. From now on . It’s a great place More

by LETTE39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy you had such a great experience with our service team. We can assure you we will continue to provide exceptional service during your future visits.

November 03, 2018

Well Done! When I arrived for my service appointment I informed Bob of the time constraints I was under and asked if I should re-schedule. He assured me that I More

by HEIDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy you had such a great service visit with Bob.

November 02, 2018

Great service team. My car’s problem was quickly diagnosed and repaired as soon as the necessary part came in. Nick, as always, was very great to deal with. He’s friendly More

by KHERMANCE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick (why isn’t his name on the above list?)
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy you always have a pleasant service visit with Nick - he really is a great asset to our service team. Thank you for making us aware about the leftover beverage containers, we truly appreciate your feedback.

November 01, 2018

General maintenance This was my first maintenance experience at your dealership and everyone I dealt with was very helpful and professional. This is our first vehicle pur More

by GUIDI46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Ernie Livesay, LUIS GARCIA
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating and recommendation! We are so happy you had such a great first experience with our sales and service teams. We can assure you we will continue to provide exceptional service during your future visits.

November 01, 2018

Service Dept staff is friendly and helpful. Took car in for repairs of the radio comes up and replacement of Shark fin on the roof. Both repairs required the parts to be ordered and me bringing More

by TCARSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy, Matthew Pollard
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy you had such a great experience with our service team.

October 31, 2018

Great Service The employees are always so friendly and helpful. I trust the service department completely. The gentleman in service that took care of me explained e More

by awhiting1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was there for service but can not remember the persons name but he was wonderful
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are pleased to hear you had such a great experience with our service team. We look forward to serving you in your future visits.

October 31, 2018

Excellent encounter I brought in my Hyundai for a possible warranty issue with a check engine light. I knew it was an issue with the intake manifold from using a scan to More

by joeg180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Dec 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-Star rating! We are so happy you had such a great experience with our service team. We can assure you we will continue to provide exceptional service during your future visits.

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