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Master Chevrolet Cadillac

Aiken, SC

4.8
613 Reviews

3625 Richland Ave W

Aiken, SC

29801

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613 Reviews of Master Chevrolet Cadillac

December 06, 2020

Much thanks to Joe Mills and Josh Stowe for the very thoughtful service. I came in looking for another car but was shown a much better buy and the quoted price was great for my budget! My car runs like More

by cherokeemasala23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mills, Josh Stowe
Dec 08, 2020 -

Master Chevrolet Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

November 20, 2020

Clint Byrd was very helpful in getting me the deal I wanted to purchase my truck. Thank you!! Pleasure doing business here with everyone at dealership. More

by George P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Byrd, Justin Hartley
Nov 20, 2020 -

Master Chevrolet Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

November 08, 2020

I'd like to say thank you so much to Joe Mills for working with me on trading in mycar towards a newer vehicle for me. Great service! Way to go Joe! More

by Swtgapeach28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mills
Nov 10, 2020 -

Master Chevrolet Cadillac responded

Thank you for your great review! We're glad to have Joe on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

November 07, 2020

I am not sure you received my first review (I had trouble sending it) Buying my new Cadillac was a stressless experience. Both Brandon and Wayne couldn't do enough to make the transaction go smoothly and e More

by cristejoann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Morgan, Brandon Pennington, Will Parrott, Master Chevrolet Cadillac
Nov 10, 2020 -

Master Chevrolet Cadillac responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

November 05, 2020

Great experience . Sales and service very helpful. Joe , Josh , and Will were great to work with. I was very pleased how they worked with me while I traded in 2 cars and pick out the new one. Might be the b More

by tcoates416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mills, Justin Hartley, Will Parrott, Josh Stowe, Master Chevrolet Cadillac
Nov 09, 2020 -

Master Chevrolet Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

November 02, 2020

Best buying experience ever. Salesman had everything Best buying experience ever. Salesman had everything ready when I got to their showroom. I was in and out within 1 hour. Highly recommended and w More

by Mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Parrott, Josh Stowe
Nov 03, 2020 -

Master Chevrolet Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

October 25, 2020

Good experience. This is my 4th Cadillac. Cannot be Good experience. This is my 4th Cadillac. Cannot be happier. Staff was easy to work with and will most likely do it again. I also like working with More

by jeffreyeisenhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Will Parrott, Jason Francis, Josh Stowe, Master Chevrolet Cadillac
Oct 27, 2020 -

Master Chevrolet Cadillac responded

Jeffrey, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Master Chevrolet Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

Oct 27, 2020 -

jeffreyeisenhart responded

Thank you

October 24, 2020

Our 2021 Blazer Premier from ordering to delivery was excellent. Our sales person, Brandon Pennington was highly professional and very friendly to deal with. Hats off to Master's. More

by scskyspy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pennington, Will Parrott
Oct 27, 2020 -

Master Chevrolet Cadillac responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brandon was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

September 25, 2020

finally got m4 BMW back from them after a month and there solution to the problem with the valve cover was to tell me that I Abused the car in the 3 days of owning in and had no proof of it and the GM WAYNE More

by Stevencarrasquillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Mills, Wayne Morgan, Jason Krecskay
Sep 25, 2020 -

Master Chevrolet Cadillac responded

We don't tolerate you verbally abusing and cursing at our employees, especially our female associates. Also, you know what I said and it wasn't what you listed above. We stand behind EVERY vehicle we sell and have done so for over 80 years. However, the warranty will not cover abuse and neglect to the vehicle. Wayne Morgan General Manager Master Chevrolet Cadillac

Sep 25, 2020 -

Stevencarrasquillo responded

You can listen to the phone calls yourself no cursing at your associates and while your at it listen to what you said. Also show me proof of abuse to the car and I’ll gladly take it down. Obviously you guys needed the 4k more then I did thank you Wayne have a great day!

September 20, 2020

I purchased my 4th vehicle with Master in Aiken. Has been a great experience everytime. Will continue to buy from them. Service department is great. More

by RIDIN337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Parrott, Jason Francis
Sep 22, 2020 -

Master Chevrolet Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business! Sincerely, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

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