Master Chevrolet Cadillac

Great on-line buying experience! I recently purchased a preowned vehicle from Masters Chevrolet Cadillac, which I found online. Brandon Pennington in sales coordinated every aspect o I recently purchased a preowned vehicle from Masters Chevrolet Cadillac, which I found online. Brandon Pennington in sales coordinated every aspect of the sale with professionalism and courtesy. He even arranged for me to be picked up at the airport and made sure all the paperwork was ready when I arrived to pick up the car. Although, my used car purchase was relatively modest, Brandon provided me with the same "red carpet" service one would expect if buying a new Cadillac! I could not be more please with my classic Jaguar and highly recommend Masters to anyone looking for a specific vehicle online. Sincerely, Sarah in Mississippi More

What problem? My car went haywire and a local service department told me to take it to the dealer. I did. After a diagnostic was run and a 60 mile drive, the haywir My car went haywire and a local service department told me to take it to the dealer. I did. After a diagnostic was run and a 60 mile drive, the haywire didn’t happen. The diagnostic showed nothing either. The service department (Darin) was very gracious and supportive. I thought that I would be charged for the diagnostic, and was ready to pay, but was told that I wasn’t being charged because nothing was found! What an honest and sincere company. More

The worst experience I ever had My vehicle has been at this shop for almost 3 months. The truck gave an error code for 50% loss power so we dropped it off to this location. I was tol My vehicle has been at this shop for almost 3 months. The truck gave an error code for 50% loss power so we dropped it off to this location. I was told it need a throttle boday and a few other things that can out to be 1500 dollar! We were told the truck was ready drove the truck for a week and the 50% loss power can back on. Took it back to the shop which it sat for a month so we had to call and check on the vehicle because no one would call up with up dates. We told it was fix, drove the truck for a couple of day and 50% loss power returned again. The truck is still at the Shop to this day with no updates in the last couple of days. More

Very poor I spent $700 getting brakes done.they did not fix my brakes because They still squeal and my vehicle does not stop correctly . I'm very unhappy with I spent $700 getting brakes done.they did not fix my brakes because They still squeal and my vehicle does not stop correctly . I'm very unhappy with my service with master Chevrolet. More

Great service Customer service was Top notch, service on my vehicle was excellent and in a timely manner would recommend master service department to anyone and ev Customer service was Top notch, service on my vehicle was excellent and in a timely manner would recommend master service department to anyone and everyone. Thanks More

Great service Our vehicle has been making a ‘noise’ once each morning. The service guys and technicians were very through in trying to understand the situation. Our vehicle has been making a ‘noise’ once each morning. The service guys and technicians were very through in trying to understand the situation. After carefully examining the car, the cause was realized. More

Terrible I took my 2013 suburban in for a oil leak and they said they would look at it. I told Darin where the oil was coming from. He said he would call me. N I took my 2013 suburban in for a oil leak and they said they would look at it. I told Darin where the oil was coming from. He said he would call me. Needless to say I got it back a couple days later and it was still leaking oil because I had a fresh puddle of oil a few days later. More

Good experience! From the beginning Master Chet was a nice experience. Andrew was very nice and knowledgeable. The sales manager did well with giving the best price. From the beginning Master Chet was a nice experience. Andrew was very nice and knowledgeable. The sales manager did well with giving the best price. More

Service was outstanding. Complete walk around was to access it any addition repairs were going to be required. Service was completed in the time promised. was outstanding. Complete walk around was to access it any addition repairs were going to be required. Service was completed in the time promised. More

Service Survey for Debbie Keaton Wayne Morgan, Vaughn Hester and the service staff are absolutely wonderful. They worked hard to get my car back in shape and kept me updated througho Wayne Morgan, Vaughn Hester and the service staff are absolutely wonderful. They worked hard to get my car back in shape and kept me updated throughout the whole process. I highly recommend you guys. You're a class act and well worth the drive from Martinez. I'm a customer for life! I can't thank you enough! More