Master Chevrolet Cadillac

Great Experience The experience that I had with the dealership for my car purchase was far above all that I have ever experienced. This was the smoothest purchase I ha The experience that I had with the dealership for my car purchase was far above all that I have ever experienced. This was the smoothest purchase I have ever made from start to finish there were no issues. Car was great on test drive and the detail job that was done after paperwork was started was superb. Thank you to all involved in this experience. I will be back in the future and will be recommending to all in the market. More

It was an enjoyable and painless experience The salesman josh was amazing he had it got all the answers to my questions was so very patient and informative and never once got annoyed with me he The salesman josh was amazing he had it got all the answers to my questions was so very patient and informative and never once got annoyed with me he was a joy to work with and u highly recommend him to anyone especially people like me who know nothing about cars or trucks or buying or warranties or the new technologies but he explained it all so I could understand. I was super impressed. Walked in the lot one day went back the next to try a car didn’t even get in it and bought a truck picked it up the next day. How’s that for fast More

Service department ruined sale Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they j Dropped a car off that had the check engine light on. Told the service writer multiple times that I need the vehicle back the same day, even if they just diagnose it. At 3pm the day of the appt, I get a call saying my vehicle isn’t going to be looked at. Spoke to the manager who said they will pull it in that day. Was looking at purchasing a used ttuck, until I found out that the service writer for my vehicle left the car on the lift and didn’t close anything out. I had to miss two days of work due to the service writer being ignorant. They would not give me a loaner of any sorts. Car took 4 days to get back. Dealer said the would cover the rental, and I look at my credit card statement and I was charged for both days, when it was the dealers fault. Wrote a FB review, and the “owner” commented back saying she’d love to speak with me. A month later and she has still not reached out. xxxxty customer service, ignorant worker. Needless to say, I traded the vehicle in to a different dealer and will never be going back. More

Just bought a 2019 Colarado I went into the dealership and asked for Josh Stowe my brother had bought a 2018 chevy Silverado a few months before and told me to ask for Josh when I went into the dealership and asked for Josh Stowe my brother had bought a 2018 chevy Silverado a few months before and told me to ask for Josh when I got there. The service was great and didn't feel like I was being pushed into something I didn't want. Never been in a dealership where the sales representative cared more about the customer being happy when they walked in or out sale or no sale. I have to say though Josh made the experience for me he is good dude who took his time even if I ran him all over the car lot. Yall will definitely be seeing me again in the future very happy with my new truck and the way I was treated. More

Good experience, just took longer than anticipated. Service took longer than anticipated, but the work was done well. after 5 days, I did receive a loaner vehicle for the weekend which helped a lot. Service took longer than anticipated, but the work was done well. after 5 days, I did receive a loaner vehicle for the weekend which helped a lot. More

Excellent Service Delivery by Josh We cannot begin to describe the excellent service experience that Josh displayed! I would definitely recommend him to anyone who is looking to buy a c We cannot begin to describe the excellent service experience that Josh displayed! I would definitely recommend him to anyone who is looking to buy a car! He will definitely make you feel like family! Great job Josh! More

Excellent Brandon Pennington and the staff at Master Chevrolet are awesome and follows up with any issues you may have and responds quickly to emails and friend Brandon Pennington and the staff at Master Chevrolet are awesome and follows up with any issues you may have and responds quickly to emails and friendly More

Very personable dames team Wonderful sales experience. Everyone we met was focused on our needs and making sure we were their primary focus. We left with a great car and a great Wonderful sales experience. Everyone we met was focused on our needs and making sure we were their primary focus. We left with a great car and a great deal. More

Great Service Department Convenient on-line appointments, friendly & professional service advisors, comfortable waiting room, computer screen monitors progress of your vehicle Convenient on-line appointments, friendly & professional service advisors, comfortable waiting room, computer screen monitors progress of your vehicle’s service, customer WiFi & electronics charging stations, friendly cashiers More

Niceness overload Everyone was so nice and helpful. Wait time was pretty good. Clean and welcoming. and even ha fresh doughnuts and coffee. Will be coming back. Everyone was so nice and helpful. Wait time was pretty good. Clean and welcoming. and even ha fresh doughnuts and coffee. Will be coming back. More