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Martin Kia

Newark, DE

4.9
968 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 968 reviews

June 25, 2026

Vernon was professional, knowledgeable and listened to my needs and didnt try to over sell anything to me. It was a smooth, easygoing process in purchasing my car. More

by cgourdine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that Vernon provided a professional, knowledgeable, and customer-focused experience. Taking the time to listen to your needs and helping you find the right vehicle—without any pressure or overselling—is exactly the kind of service we strive to deliver. We’re glad your car-buying process was smooth and easygoing from start to finish. Thank you for choosing us and for recognizing Vernon’s outstanding work. Enjoy your new Kia, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

June 21, 2026

I am giving Leland Jones a 5-start rating because he is professional, honest, helpful, and kind man. I have experienced various dealers, but he was the best that I ever talked to. I would like purchase the More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Jones
Jun 21, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re honored to hear that Leland Jones made such a positive impression on you. His professionalism, honesty, kindness, and dedication to helping customers are qualities we value greatly, and it’s fantastic to know that your experience with him stood out among all of your dealership experiences. Your kind words are a tremendous compliment, and we’ll be sure to share them with Leland. Knowing that you would choose to work with him again in the future is the highest praise we could receive. Thank you for your trust and for choosing Martin Kia. We appreciate your business and look forward to assisting you again when it’s time for your next vehicle. Drive safe! Martin Delivers!

June 13, 2026

Not only was this dealership spotless and comfortable, everyone was so nice and helpful. I had a great experience working with India, Jesse and Greg when purchasing my new Sportage Hybrid. I would recom More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacobs, Jesse Fletcher, Greg Cramer - each get 5 stars
Jun 15, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that you enjoyed both our facility and your experience with our team. Creating a clean, comfortable, and welcoming environment is important to us, and we’re glad that stood out during your visit. India, Jesse, and Greg will be delighted to hear your kind words. We’re happy they helped make the purchase of your new Kia Sportage Hybrid a smooth and enjoyable experience. Your recommendation means so much to us, and we truly appreciate the trust you placed in Martin Kia. Congratulations on your new Sportage Hybrid! Thank you for choosing Martin Kia, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

June 11, 2026

I am giving Ed a 5-star rating because that is the highest available. If possible I would give him 100 stars. Ed is a very knowledgeable, kind, polite and professional man. He listened to my “wish lis More

by Kiki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Fermin
Jun 12, 2026 -

Martin Kia responded

Thank you for the incredible review! We’re thrilled to hear that Ed provided such an exceptional experience and earned what sounds like a well-deserved 100-star rating! ⭐⭐⭐⭐⭐ Ed takes great pride in listening to his customers, understanding their needs, and helping them find the perfect vehicle, so it’s wonderful to hear that he matched—and exceeded—your expectations. We’re especially glad he was there to guide you through every step of the process, explain all of your financing options, and take the time to ensure you were comfortable with all the technology and features in your new Kia Sorento. Your kind words and recommendation mean so much to us. We’ll be sure to share your compliments with Ed and the rest of our team. Congratulations on your new Sorento, and thank you for choosing Martin Kia! Enjoy every mile, and drive safe! Martin Delivers!

June 11, 2026

I had a wonderful experience purchasing a car for the second time at Martin Kia. The people who work there are so kind and make the process easy as possible. More

by khinds04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Martin Kia responded

Thank you for your wonderful review and for choosing Martin Kia for your second vehicle purchase! We’re honored by your continued trust in our team. It’s great to hear that our staff made the process easy and enjoyable and that their kindness helped create another positive experience. We truly appreciate your loyalty and look forward to helping you with all your automotive needs for years to come. Enjoy your new Kia, and thank you for being part of the Martin Kia family! Drive safe. Martin Delivers!

June 08, 2026

Wonderful dealership ! Everyone we dealt with was very pleasant, helpful and efficient in getting their work completed. I will absolutely recommend Martin Kia ! More

by claire.wolinski82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Moen who provided a fantastic 5 star assistance !
Jun 09, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that everyone you worked with was pleasant, helpful, and efficient throughout your experience. Providing exceptional customer service is our top priority, and it’s rewarding to know our team made such a positive impression. Your recommendation means so much to us, and we truly appreciate your support. Thank you for choosing Martin Kia, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

June 08, 2026

Denise was awesome to work with. And I even went down there a few days later and had a couple more questions for her and she took the time to answer everything that I had. More

by clynnsharp9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise
Jun 08, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that Denise was awesome to work with and continued to provide excellent support even after your purchase. Taking the time to answer questions and making sure our customers feel comfortable and confident is what great customer service is all about. We’ll be sure to share your kind words with Denise. Thank you for your business, and we’re always here if you need anything in the future. Enjoy your new Kia and drive safe! Martin Delivers!

June 06, 2026

The purchasing process was simple, quick, & easy. Juan and everyone else were knowledgeable, friendly, and very professional. The car is everything I expected. Thank you for a great experience. s More

by sblancha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Velazquez, Jesse Fletcher, Greg Cramer
Jun 06, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that your purchasing experience was simple, quick, and easy. Juan and the entire team strive to provide knowledgeable, friendly, and professional service, and we’re glad that was reflected throughout your visit. It’s also great to know your new vehicle is everything you expected. We truly appreciate your business and your kind words. Enjoy your new Kia, and thank you for choosing us! Drive safe! Martin Delivers!

June 04, 2026

Everyone was friendly and knowledgeable . They took their time with me to make sure I was happy with my new purchase More

by Donnahaldeman78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re delighted to hear that our team was friendly, knowledgeable, and took the time to make sure you were completely comfortable with your new purchase. Providing a personalized, no-pressure experience is what we strive for, and we’re glad we could help make your vehicle-buying journey a positive one. We truly appreciate your business and hope you enjoy your new Kia for years to come. Drive safe! Martin Delivers!

May 30, 2026

My over all experience was amazing! I would recommend Martin Kia & Stephanie to all of my friend’s & family More

by Lisas_1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Martin Kia responded

Thank you for the amazing review! We’re thrilled to hear that your overall experience was exceptional. Stephanie will be delighted to know she helped make your visit such a positive one. Your recommendation to friends and family means the world to us, and we truly appreciate your support. Thank you for choosing Martin Kia, and we look forward to serving you again in the future! Drive safe! Martin Delivers!

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