Martin Chevrolet - Service Center

Martin Chevrolet responded

Thank you for letting us know how your visit went. It can be tough to run the wash when the weather gets too cold, so whenever there is a nicer day, feel free to stop in for a free wash. We hope to see you again soon. - Martin Chevrolet

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We're looking forward to your next visit with us. Until then, take care and drive safe! - Martin Chevrolet

Martin Chevrolet responded

We appreciate your response regarding your service visit with us. Our Service Team pledges to provide you with the highest quality service, even beyond your oil change maintenance intervals. We will strive to provide confidence and the reassurance that your vehicle will continue to perform at the highest-level year after year. Every vehicle serviced with Martin Chevrolet receives the same detailed process from start to finish. When you enter the service drive it begins with our “Quick-Check Technician” performing a three-point inspection process. 1) Alignment Scan 2) Battery Load Test 3) 12 Point Tire Tread Depth/Wear Inspection & Measurement. Once your vehicle goes down to the Lube Technicians who will complete your oil change, they also perform a detailed Multi-Point Vehicle Inspection. We use each of these reports to update you on preventative maintenance and repairs as they become necessary to perform. This service process does require an hour and fifteen-minute appointment to complete, give or take a few minutes. With the recent circumstances in our area with Covid-19 we have been struggling with staff shortages as we feel it is important for our employees to stay home when they are sick so they can get the rest and recuperation they need, and we can make sure we aren’t spreading the virus to our guests or other employees. Unfortunately, without a full staff, that leaves the staff that are working on the vehicle to be working at 150% effort but it’s not always enough to get your service completed as quickly as normal. We apologize for the delay in your service and hope that in the future, we can get your next service down to a more manageable time for you. I hope that helps explain the time needed to complete our signature service and re-enforces why you have chosen Martin Chevrolet as your vehicles sales and service provider. We look forward to your continued patronage for many years to come. - Martin Chevrolet

Martin Chevrolet responded

Thank you! We appreciate you choosing Martin Chevrolet and taking the time to let us know that Blake did an amazing job! We will see you next time. Take care! - Martin Chevrolet

Martin Chevrolet responded

Edwin, Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

Abcfoto responded

You did a great job!!!

Martin Chevrolet responded

Thank you so much for the thoughtful review! We really appreciate you choosing Martin Chevrolet for your service needs and hope we can be of service to you again in the future. Take care and drive safe! - Martin Chevrolet

Martin Chevrolet responded

Richard, It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it! - Martin Chevrolet

Martin Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! Take care and drive safe! -Martin Chevrolet

Martin Chevrolet responded

Thank you for the 5 star rating! We're glad to hear you found our staff was so knowledgeable and helpful. If there is ever anything further we can assist you with, give us a call or stop by, we are happy to help! Drive safe! -Martin Chevrolet

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet