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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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October 17, 2024

Best service dealership in the Northwest Suburb, the staff is friendly and knowledgeable, the dealership is very clean and modern. More

by lpowers76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Martin Chevrolet responded

Thank you! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

October 17, 2024

Scheduling service was quick and easy. Check in was professional. Time duration was as promised. Service performed was excellent. I will definitely return to Martin for future needs. Thank More

by ROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner & Duane Hill , Samantha Cordt, Patrick Frazier
Oct 28, 2024 -

Martin Chevrolet responded

Roger, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

October 17, 2024

Ralph is always so pleasant, always has a smile on his face and very friendly. I would recommend Martin Chevy! We have bought two vehicles there. AJ Chiodo. & Mike Lakahani are awesome salesman! More

by momracecar61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Martin Chevrolet responded

Thank you for the excellent review. We're glad you had such a wonderful experience with us! We look forward to your next visit! Take care! - Martin Chevrolet

October 16, 2024

Was treated and spoke to very nicely explain everything about the new electric Blazer or bronco I forget which one it was More

by sk1039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Martin Chevrolet responded

We want all our clients to have a comfortable and easy experience with us! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

October 16, 2024

Always fantastic. Very happy with everyone and all the service. Definitely would recommend them to family and friends More

by Dkiedrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam the car salesman, always helpful
Oct 28, 2024 -

Martin Chevrolet responded

Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. - Martin Chevrolet

October 15, 2024

On the multi point vehicle inspection, it was listed that the wiper blade-rear was marked in green which is checked and ok. This is inaccurate as the rear wiper blade doesn't work. So the question arises, More

by a4grimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Salinas
Oct 15, 2024 -

Martin Chevrolet responded

Thank you for the review. We'd love to chat about your recent visit and have been trying to connect with you. If you have a moment, could you please give our service director, Duane Hill, a call at 815-459-4000 whenever it's convenient for you? We look forward to chatting with you! - Martin Chevrolet

October 15, 2024

First experience with service since my recent purchase. Thank you for addressing All of my concerns regarding tire replacement / rims. Did a nice job! More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt, Patrick Frazier
Oct 25, 2024 -

Martin Chevrolet responded

Ron, Thank you for the great review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

October 15, 2024

Great people to work with, very professional and courteous. Overall, a very positive and rewarding experience. More

by loeding1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hoyland
Oct 25, 2024 -

Martin Chevrolet responded

Thank you so much for choosing Martin Chevrolet! We're thrilled we could assist you and can't wait to see you again soon! - Martin Chevrolet

October 15, 2024

Been a fully satisfied customer since 2011. I think that says it all. Will continue using Martin in the future. More

by englishfamilyof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Martin Chevrolet responded

We truly appreciate you choosing Martin Chevrolet! Your satisfaction means the world to us, and we can't wait to welcome you back next time! - Martin Chevrolet

October 14, 2024

This dealership treats each customer as a friend. They explain what they will do, and give you a competitive price. More

by cllinda328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt, Patrick Frazier
Oct 28, 2024 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! - Martin Chevrolet

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