Martin Chevrolet - Service Center

The visit dealership was a suprising visit. We had a 8:30 appointment and was taken care of right away. The waiting room was very accommodating. There were tvs on the wall that you can see the We had a 8:30 appointment and was taken care of right away. The waiting room was very accommodating. There were tvs on the wall that you can see the mechanics work on your vehicle. Endless supply of coffee and water. Even computers so you can browse the internet. There was more work that needed to get done so the wait was longer then anticipated. Instead of waiting till they finished the extra work they had a gentleman drive me home and pick me up a few hours later when the work was complete. Great 1st experience and would highly recommend to anyone needing work done on their vehicle. More

The dealership was extremely clean - service advisors were professional and efficient. Waiting room was perfect to get work done while I waiting for the work to complete. were professional and efficient. Waiting room was perfect to get work done while I waiting for the work to complete. More

Solid Chevy dealership. Quick and competent service and employees who seem to enjoy their work. Quick and competent service and employees who seem to enjoy their work. More

The staff are Friendly, helpful, accommodating to flexible schedules, and fair pricing for most maintenance services flexible schedules, and fair pricing for most maintenance services More

No loner cars. Wait is longer then worker tell you. Detailer only shows up on certain days Wait is longer then worker tell you. Detailer only shows up on certain days More

Great Service with wonderful communication. Blake sent text communication along with a phone can when our vehicle was completed. Blake sent text communication along with a phone can when our vehicle was completed. More

Infuriating experience yet again. The most consistent thing about Martin Chevy is that they never fail to disappoint. I waited 2 hours for an oil change/tire rotation. I was told 1hr The most consistent thing about Martin Chevy is that they never fail to disappoint. I waited 2 hours for an oil change/tire rotation. I was told 1hr 20 mins. After that point came and went, Ociel told us my car was almost done. I texted the number after the 1hr 30 min mark and got no response. Had to get up at the 2 hr mark and find Ociel sitting on his phone. Only after I asked about my car did he immediately print it the paperwork and I was finally free. Terrible customer service from Ociel. 10am on a Monday afternoon and I'm waiting 2 hours? That's just unheard of. I'd rather pay $60 at 10 minute oil change at this point. This was the straw that broke the camels back. Blatantly and shamelessly wasting my time, and complete lack of customer service from Ociel. I'd planned on trading in with Chevy for a Traverse in the future. Looks like I'll have to look elsewhere, perhaps Toyota. I'm completely done with the company at this point. And Ociel was nothing but rude, he walked past us several times and didn't bother to give an eta or so much as look our way. Maybe he needs to watch a training video, because his blatant rudeness is what's driving me away more than the 2 hours I wasted. More

Martin Chevy always provides me with great service and reasonable prices. The waiting room is very nice, if you are going to stay. reasonable prices. The waiting room is very nice, if you are going to stay. More

Overall service is good. Issue was not diagnosed correctly and reoccurred stranding me in traffic a second time. This would be the third time that a repeat visit was need Issue was not diagnosed correctly and reoccurred stranding me in traffic a second time. This would be the third time that a repeat visit was needed over the last couple of years. Service team has always been responsive, most times all is good but on occasion effectiveness not always right the first time. More

The service man was very nice and helpful when checking in and keep me updated on the service of my vehicle in and keep me updated on the service of my vehicle More