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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
946 Reviews
Call Service Center (815) 459-4000

946 Reviews of Martin Chevrolet - Service Center

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April 13, 2023

Customer service down to the technician were most helpful in the whole process on finding out what was wrong with my car More

by Fishmandan1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auto technician I think his name is John
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Apr 21, 2023 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and for this great review. We hope to see you again next time! - Martin Chevrolet

April 12, 2023

One word should do it excellent. The service writer Ralph was very helpful , explained everything that need to be done to my car. Keep me updated on the progress. More

by lindaprzy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph stalesky
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Apr 12, 2023 -

lindaprzy11 responded

Excellent service everyone's very helpful service writer Ralph knows what he's doing.

Apr 24, 2023 -

Martin Chevrolet responded

Linda, Thank you for taking the time to share your comments and feelings about Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

April 12, 2023

I am so impressed with the care and service I receive at Martin Chevrolet. Aaron and Craig did an outstanding job servicing my truck and keeping me informed about its progress. More

by thetrunkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Service Technician , Aaron Grassel
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Apr 21, 2023 -

Martin Chevrolet responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevrolet with only the best there is to offer. It’s so lovely to hear that Aaron and Craig helped to make your experience such a positive one. - Martin Chevrolet

April 11, 2023

Awesome place to buy a car from and to get your car serviced at ! Love the lifetime free oil changes ! My salesmen and the people in the service department are great to deal with ! More

by mikewallner12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Martin Chevrolet responded

Mike, We appreciate your enthusiasm for utilizing our complimentary oil change service! Thanks for the fantastic feedback! Looking forward to seeing you again. - Martin Chevrolet

April 11, 2023

I’m very pleased with Martin, the people are great and the waiting room is a pleasant area.. John LaGrippe More

by jojohn355
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Martin Chevrolet responded

John, On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others, and we look forward to seeing you again next time. - Martin Chevrolet

April 10, 2023

Absolutely love martin Chevrolet Will never buy a car somewhere else I refer people there also More

by joynerfam7@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ociel
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Apr 21, 2023 -

Martin Chevrolet responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it! - Martin Chevrolet

April 07, 2023

Clean and people really responsive. Offered plenty of other service and I will return here. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Martin Chevrolet responded

Rob, Thank you for choosing Martin Chevrolet. We appreciate your business and look forward to serving you for many years to come! - Martin Chevrolet

April 06, 2023

Always a pleasant experience working with the service team at Martin Chevrolet! Especially Aaron, who does a fantastic job taking care of my concerns and my cars needs!!! More

by Dan F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
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Apr 21, 2023 -

Martin Chevrolet responded

Dan, It is always a pleasant experience helping you out with your Cadillac service. We appreciate your feedback and hope you have a great weekend! - Martin Chevrolet

April 04, 2023

Always great service with a smile. The staff is professional and highly competent. The Corvette Tech, Paul, is the best. More

by snevetsmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baungartner
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Apr 04, 2023 -

snevetsmp responded

Great job as always

Apr 24, 2023 -

Martin Chevrolet responded

Thank you for your positive review and kind comments about our team! We look forward to helping you out again next time but until then, enjoy the summer driving season! - Martin Chevrolet

April 01, 2023

Martin Chevy did a great job with my interior detail, they picked me up and dropped me off at my place of work. It was very cost effective! Great job! More

by Kmtaheny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, porter
Report | Print
Apr 03, 2023 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

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