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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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August 08, 2023

Very professional and courteous,explained all work to be done and what the charges should be More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Martin Chevrolet responded

Tim, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

August 08, 2023

Not a bad dealership, however, needed to get my car seat fitext. Sit man, cancel twice on me. I only have off Fridays and I worship them. So to cancel twice. Was not nice. More

by kjdldd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

The dealership was clean and the staff was courteous and knowledgeable. The truck was done in a reasonable amount of time. More

by Joe b 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Martin Chevrolet responded

Joe, We are thrilled to know your recent visit earned us a 5 star rating! Thank you for taking the time to post you feedback! - Martin Chevrolet

August 05, 2023

They were very helpful and nice. I believe I got a great deal on my car. I am pretty sure all of my family and friends will be buying their cars from Martin Chevrolet. More

by danimal0531
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Martin Chevrolet responded

We appreciate your positive feedback and recommendations!. We constantly aim to deliver superior service to all of our guests, and we're delighted to know that you had a wonderful experience at Martin Chevrolet! - Martin Chevrolet

August 03, 2023

Prompt service and very knowledgeable. Always an excellent customer care. Always a great service experience More

by joanlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

August 01, 2023

Very prompt and good service. Nice update of items that need to be addressed and fixed! More

by sjmalak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Martin Chevrolet responded

We appreciate your feedback on your recent service visit to Martin Chevrolet. If you require any more assistance, don't hesitate to call us or come in! - Martin Chevrolet

July 28, 2023

Clean facility, courteous professional staff. Prices quoted for preventive service recommendations are high vs non-dealer repair shops eg brakes, trans fluid, spark plug replacent. More

by aps7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your review and input. Here at Martin Chevrolet, we exclusively use original equipment manufacturer (OEM) parts, and all our technicians are GM certified. This guarantees that seasoned professionals are in charge of your service. While we strive to maintain competitive prices, we never compromise on quality. If you need any more assistance, please feel free to contact us. - Martin Chevrolet

July 28, 2023

This was a recall spot. All was done as promised by competent and courteous people. More

by dtrodewald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

Thank you for the great review and rating. If anything else comes us, please give us a call or stop by! - Martin Chevrolet

July 27, 2023

Blake handled my service fast and efficient. Walked me through problems with my vehicle fast and professionally. You should be proud of him. Thanks More

by Stoutrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your feedback. We take pride in Blake's work! He excels in assisting our guests and maintains a high level of professionalism. - Martin Chevrolet

Jul 31, 2023 -

Stoutrm responded

Always nice not to worry about repairs on your vehicle. Someone you can trust to handle the repairs is a peace of mind to me and other customers. Thank you.

July 26, 2023

Everyone is friendly, place is very clean. Would like to be informed hourly when vehicle is being worked on. I waited over two and a half hours before texting Ralph how my vehicle was going, More

by luckyschance007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Martin Chevrolet responded

We appreciate your feedback and apologize for the delay in responding to you during your vehicle's wait time. We strive to maintain excellent communication, but sometimes we may fall short. We are grateful for your patronage and hope you will consider choosing us again in the future. - Martin Chevrolet

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