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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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February 18, 2024

Very professional and courteous service. The service at Martin Chevrolet is always top notch. Highly recommend the dealership. The buying experience was also great, when I purchased a 2020 C More

by joel4valpo
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 26, 2024 -

Martin Chevrolet responded

We hope you are enjoying your 2020 Silverado. Thank you for taking the time to share your feedback and your recommendation! - Martin Chevrolet

February 17, 2024

Very well informed and work done very well. Truck ready as promised. Very good work and would recommend to friends of this. Thank you so much More

by christop.sullivan
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Feb 26, 2024 -

Martin Chevrolet responded

Thank you for the kind words and recommendation! We appreciate your trusting us to service your vehicle and hope to see you again next time! - Martin Chevrolet

February 17, 2024

Martin Chevy is always amazing. They listen, investigate the problem and find the solution to get the job done. They are very considerate of my time and make sure I have my car for More

by Pappearance
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Feb 26, 2024 -

Martin Chevrolet responded

We're absolutely dedicated to delivering a top-notch experience for you through our cozy amenities and warm, professional service. We'd be thrilled to see you back for any of your future needs – you're always welcome here! - Martin Chevrolet

February 15, 2024

Great waiting room with excellent beverages. Very helpful employees. Told me of service that my truck could be needing. Called about tires n will meet or beat anyone's prices More

by Tpendroy1
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Feb 26, 2024 -

Martin Chevrolet responded

Thank you for your kind review! We are so glad you are able to take advantage of our Tire Price Match Guarantee! Please keep us posted if there is anything further we can assist you with. - Martin Chevrolet

February 12, 2024

Don't remember the mechanics name but he was great. Checked my truck and confirmed the charging system was working and gave me a mfg Bulletin explaining to me that the system was working properly. F More

by smadoughty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Feb 26, 2024 -

Martin Chevrolet responded

Thank you for taking the time to leave a review for us at Martin Chevrolet. We're happy we could meet your expectations! Thank you again for the great review! - Martin Chevrolet

February 12, 2024

Service department was great only problem. My head was when I went to pay. The cashier. Never saw cashier's check and maybe wait 20 minutes, which was absolutely ridiculous. More

by Bgarbacz
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
February 11, 2024

Had an issue with my truck I had to get resolved quickly and Aaron was able get my truck in and repaired in one day. Thanks for the help Aaron. Really appreciate it More

by Lbbisk
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Feb 26, 2024 -

Martin Chevrolet responded

Just wanted to send a heartfelt thanks for sharing your thoughts on Aaron. Your review is greatly appreciated! - Martin Chevrolet

February 11, 2024

Everyone was super friendly, informative and helpful! My experience at Martin Chevy was fantastic. Matt Hoyland was extremely helpful. Ralph was great and everyone there was super friendly and made sure More

by mfalkenberg447
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 26, 2024 -

Martin Chevrolet responded

It is wonderful to see your amazing review online! We can't thank you enough for picking Martin Chevrolet for your needs. We're here whenever you need us and can't wait to welcome you back in the future. Take care until then!  - Martin Chevrolet

February 10, 2024

I was not told that my car would be looked at 'when they had time' or else I wouldn't have towed it there. I didn't have a car for 3 days. I didn't hear anything and had to keep following up for 2 days. The More

by 12Miyagi20
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Mar 25, 2024 -

Martin Chevrolet responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (815) 459-4000 when you have an opportunity, and we will be more than happy to try and turn your experience around. - Martin Chevrolet

February 10, 2024

Took care of me explained everything clearly u really felt like he cared to make sure I was getting the best deal . Which i appreciated. More

by ALMANROSA
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 26, 2024 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

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