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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
979 Reviews

979 Reviews of Martin Chevrolet - Service Center

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May 30, 2024

My battery died on a holiday and they came and juice and drove it to your dealership. The people were amazing, very very nice. More

by nancypawlak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Bennett
Jun 05, 2024 -

Martin Chevrolet responded

Nancy, Thanks for giving us a call! It was our pleasure to assist you in getting your vehicle up and running smoothly! Come see us again for any future needs! - Martin Chevrolet

May 29, 2024

Good customer service. Friendly staff.They get you in and out in a decent time. More

by lisalbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Jun 05, 2024 -

Martin Chevrolet responded

Lisa, Thank you! We have been working hard to improve our wait times and we hope to impress you even more next time! - Martin Chevrolet

May 22, 2024

Joey in sales was an excellent ambassador for Martin Chevy. He walked with me through the entire process. Your used sales manager listened and delivered as well. You have a new friend in me. More

by Bobby A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Martin Chevrolet responded

Bobby, Thank you for giving us the opportunity to help you find the perfect vehicle! We always love making new friends and are thrilled that we could assist you. Take care and enjoy your new vehicle! - Martin Chevrolet

May 22, 2024

Very pleasant experience. Prices competitive, clean, comfortable waiting room. Mac Computers to use and TV’s so you can watch them work on your car. 👍🏻 More

by Schmthaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Martin Chevrolet responded

Thanks for the excellent rating and review! We appreciate you choosing Martin Chevrolet and hope to see you again next time! - Martin Chevrolet

May 20, 2024

The dealership was easy to find and close to our home. It had clean restrooms and waiting area . Our service assistant Blake was very friendly and helpful! More

by colldoll63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Martin Chevrolet responded

Thank you so much for your wonderful words and feedback! We’re thrilled to hear about your positive experience and will definitely pass your compliments on to Blake. Please remember us for any future services or when you’re considering a new vehicle. - Martin Chevrolet

May 19, 2024

Appreciate taking me in at last moment even after missing my appointment great guys in the service center. More

by MACCARRONMAYRAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Martin Chevrolet responded

Thank you so much for sharing your feedback on your recent visit! We completely understand that sometimes, delays can happen - we're all human, after all! Rest assured, it's always a delight to assist you. If there's anything else you need, please don't hesitate to reach out. We’re here to help! - Martin Chevrolet

May 19, 2024

Always a pleasure having any kind of service performed at Martin. Staff is wonderful, always understanding and willing to meet my needs.Have bought multiple cars at Martin and will continue to do so, as long More

by gkolke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Martin Chevrolet responded

Thank you so much for sharing your experience! Your kind words truly motivate us and brighten our day. Take care and drive safe! - Martin Chevrolet

May 18, 2024

Had a great experience in the service department and friendly staff in the whole dealership More

by Angela Z
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Martin Chevrolet responded

Angela, We're glad to hear you found our staff was so friendly and helpful! Feel free to reach out to us if you need anything. - Martin Chevrolet

May 15, 2024

It's always a great experience at Martin. There team is very polite and the service is outstandin. The dealership is absolutely spotless. Overall it's the gold standard of Chevrolet dealershi More

by john.demski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Martin Chevrolet responded

John, We're thrilled to hear you had a positive experience at Martin Chevrolet! Your feedback is greatly appreciated and has been shared with the team. We can't wait to see you again for your next visit. Thank you for choosing us! - Martin Chevrolet

May 15, 2024

Everyone is such a great help. Awesome staff. Thank you so much for your service. More

by ROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Sanchez
Jun 05, 2024 -

Martin Chevrolet responded

Rose, We are so happy to read such a great review about Martin Chevrolet! We hope to be of service to you again in the future. - Martin Chevrolet

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