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Martin Chevrolet

Crystal Lake, IL

4.7
2,152 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,152 reviews

October 28, 2023

Great service, explained work done great job over all. Friendly work was completed in a timely manner More

by Jh12711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Martin Chevrolet responded

Thank you for letting us know how our team did! We look forward to helping you out again next time! - Martin Chevrolet

October 28, 2023

I like a dealer that looks out for its customers needs , and tells them about a problem while in for service, then offers to fix it . Great service as always . More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Nov 22, 2023 -

Martin Chevrolet responded

Thank you so much for taking the time to post some wonderful comments about your recent visit to Martin Chevrolet. It's great to hear our team was able to help you out with your truck and we look forward your next visit! - Martin Chevrolet

October 26, 2023

So far the Martin experience has been very good - looking forward to keeping positive experiences More

by Rdplacko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Martin Chevrolet responded

Thank you for your kind review. We look forward to making your next experience with us a great one! - Martin Chevrolet

October 17, 2023

The service is always prompt with clear explanation if any issues are found during inspection More

by Rcdevoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by! - Martin Chevrolet

October 17, 2023

They have fantastic service they also have fantastic people upfront to work with, and all the people that I met. There were all very nice people. More

by Mgaynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

October 15, 2023

We brought our car there thinking we would get the best service. It was terrible….no one communicated with us. We had to call and proactively reach out anytime we needed an update, an approval, how much More

by MLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Martin Chevrolet responded

We do apologize for the lack of communication, and time frame on completion during your recent Service visit with us. We have recently met as a Service Team and made a few changes to our Service process, so you should see a market improvement in the Service we provide you with your next Service visit with us. - Martin Chevrolet

October 15, 2023

Great service - cheerful staff and expertise for my 2012 vette. Great advice from the mechanic and great late model Corvette update from Ed More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, the Vette mechanic
Oct 19, 2023 -

Martin Chevrolet responded

Brian, We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

October 14, 2023

The Service staff is honest, reliable and great at solving any issues that arise with any of my GM vehicles that I own!!! Top notch communicators as well!!! More

by Randy Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Oct 19, 2023 -

Martin Chevrolet responded

Randy, We're glad to hear you found our staff was so honest, reliable and knowledgeable! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care and drive safe! - Martin Chevrolet

October 14, 2023

I urchins car here new and have ALWAYS had great service. This dealership and repair has my business for life More

by clreuter61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Oct 19, 2023 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! Feel free to reach out to us if you need anything at all. Have a wonderful day! - Martin Chevrolet

October 12, 2023

Very professional and Friendly ,From the time you drive into the dealership ,they ask the right questions and make you feel comfortable, More

by jwnepermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Oct 19, 2023 -

Martin Chevrolet responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

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