Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Helpful staff Staff here we're very courteous especially Susan very busy the day I bought my car but everyone took the time to answer all my questions. Staff here we're very courteous especially Susan very busy the day I bought my car but everyone took the time to answer all my questions. More
Low pressure. The dealership is clean and modern. They did not rush me to make a decision. Dave did a great job of making me feel comfortable. Enjoyed dealing wit The dealership is clean and modern. They did not rush me to make a decision. Dave did a great job of making me feel comfortable. Enjoyed dealing with him and would recommend him to my friends. More
Amazing!!! I texted Joel Storm, who has helped me with leasing my 2 previous cars for myself....and told him that my daughter was going thru a very difficult div I texted Joel Storm, who has helped me with leasing my 2 previous cars for myself....and told him that my daughter was going thru a very difficult divorce...and that I needed to lease her a safe vehicle for her and my grandson...and that time and pricing were essential. Joel had me come in to see what he could do. He had some good lease pricing on the Chev Trax. We briefly spoke and I looked at the car outside. He gave me an indication of the pricing. I left there and discussed it with my daughter and then texted Joel back that I needed to see if he could do any better on the pricing...and what he could do on the lease protection. He told me to come in again. I stopped in there a week ago Monday... and Joel was with a customer, so had me sit with Marci. She brought the car around so we could take it for a test drive. I liked the car, so we went back to her desk to discuss final pricing. She kept talking with the manager Steve, and he worked with me even more on the pricing and the lease protection...so that it was affordable for my daughter. There was still one obstacle though, and that was how I was going to get it to my daughter that lives in DeKalb. Marci graciously offered to have a valet follow her that Wednesday to deliver it herself to my daughter. I was blown away by this. This is not your typical dealership at all. Everyone was so concerned for my daughter, and even said to make sure she has all of their contact info, from the sales people(Joel and Marci) to the manager (Steve), to the finance manager (James), so that she can contact them if she needs anything. I couldn’t have asked for a better support system in getting this done. If you want to deal with people that are truly genuine and caring, then this is the place. I have never dealt with any other dealershi like this. I am so grateful to all of you😍 More
Great Service David did an excellent job assisting me with purchasing a new 2018 Malibu. He was courteous, helpful, and thorough. Thanks for your help today, David. David did an excellent job assisting me with purchasing a new 2018 Malibu. He was courteous, helpful, and thorough. Thanks for your help today, David. More
Great experience We went in to purchase a new Chevy Silverado and our experience was great. Very helpful staff and an efficient process. I wanted to drive a couple veh We went in to purchase a new Chevy Silverado and our experience was great. Very helpful staff and an efficient process. I wanted to drive a couple vehicles and they were right there ready to go. When it was time to buy everything went smoothly and I couldn’t be happier More
10/10 experience Joey did amazing helping me in finding a new car. I came in for an oil change and left with a new car. I would highly recommend him to anyone looking Joey did amazing helping me in finding a new car. I came in for an oil change and left with a new car. I would highly recommend him to anyone looking for a Chevy! More
Tina Bree didn't lie We walked in only to look, and left with a new (to us) truck. Joey was great, very friendly and understanding. He was not pushy at all. Understood ou We walked in only to look, and left with a new (to us) truck. Joey was great, very friendly and understanding. He was not pushy at all. Understood our situation, and was able to get what we needed and wanted! I highly recommend!! More
Loved my experience! Originally a Ford person, I came back to Martin Chevy shortly after my boyfriend bought a car because I was wowed with the customer service and the aw Originally a Ford person, I came back to Martin Chevy shortly after my boyfriend bought a car because I was wowed with the customer service and the awesome incentives. Susan found me a car with all the things on my wishlist and within my budget. I felt very comfortable with the whole buying process and felt that they wanted to sell me a car, unlike other dealerships that have brushed me off before I came back to Martin Chevy. I definitely recommend buying a car here, and with Susan especially! More
Great experience I went in to look at a used car with Christian Evans. He was great pointing out the features and explaining the benefits of the car while I was test d I went in to look at a used car with Christian Evans. He was great pointing out the features and explaining the benefits of the car while I was test driving it. I had him work on numbers while my son and I went to grab lunch. When I got back the numbers weren’t what I was expecting for a used car but I was not putting any money down. He was very understanding that the numbers didn’t make sense. So when I asked about the Chevy Cruz Hatchback he started to show me all of the incentives and finance options. After we went through numbers I took a 2017 for a test drive. It was what I was looking for. He ran numbers and helped dial in a number that made sense. It actually ended up being just slightly more than the used car. So I was super happy with Christian. The part I hate about car buying is the fiancé part. Was I pleasantly surprised that it only last about 15 minutes and Sam was great. My overall experience was probably my best car buying experience I have had and I am 52 and have bought many cars. Thanks Christian for taking care of me. More
New Trax I brought my car in for a shifting problem. It was too involved and expensive to repair. I went to the sales area and talked to Marci. She was grea I brought my car in for a shifting problem. It was too involved and expensive to repair. I went to the sales area and talked to Marci. She was great, gave options: leasing,rental agency or look at new cars. Absolutely no pressure. I decided to look at 2017 cars. We did a test drive and I decided to buy a 2017 demo Trax. Marci went over the instrument panel functions and told me to come back anytime if I had questions, which I have done. Very helpful. My experience with Marci was the best. More