Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Martin Chevrolet
Crystal Lake, IL
2,153 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,153 reviews
April 16, 2018
Marci I just bought my first car from Marci and she was wonderful! Very helpful and such a sweet lady! I would recommend buying a car here any time! I just bought my first car from Marci and she was wonderful! Very helpful and such a sweet lady! I would recommend buying a car here any time! More
by Brian71310
Employees Worked With
Marci Zavala, Sam Anderson
April 16, 2018
Couldn't Say enough The sales person responsible for Corvette Sales, Ed Mouton, went well above the norm to work on the sale and pickup of my new car from his hospital be The sales person responsible for Corvette Sales, Ed Mouton, went well above the norm to work on the sale and pickup of my new car from his hospital bed. Not to exclude to high level of service I have experienced from the other members of the dealership team! More
by Sheppy
April 15, 2018
Best customer care This is my second vehicle purchase from Martin Chevrolet because they listen to us. When we communicate what we desire in a vehicle they go above an This is my second vehicle purchase from Martin Chevrolet because they listen to us. When we communicate what we desire in a vehicle they go above and beyond to find the right car for us. Susan and Joel always go the extra mile and as last time exceeded my expectations! I have been to other dealerships and they always fall short. I never feel pressured or manipulated like I have experienced at some other local dealerships would recommend this dealership to all of my friends and family. More
by Carl Richard Romero
April 13, 2018
Excellent, “down to earth “ sales dept. I worked with Susan Lavertu from the Martin Chevrolet Sales Dept. Susan was great to work with. I explained my financial situation and the vehicle I I worked with Susan Lavertu from the Martin Chevrolet Sales Dept. Susan was great to work with. I explained my financial situation and the vehicle I wanted to her. At no time did Susan try to get me to think about Purchasing a vehicle whose price was over my budget. I appreciated this greatly. More
by Engrjimmy
April 13, 2018
Truck U I was in the market for a new truck and had a less than desirable experience when I happened across Martin Chevrolet from the time I walked in the ex I was in the market for a new truck and had a less than desirable experience when I happened across Martin Chevrolet from the time I walked in the experience was 180* difference my sales gal is newer to the sales floor but was very knowledgeable and personable and when she needed help her fellow sales people we're right there to help out. Now I have my truck and am a happly retired person knowing I have a beautiful and reliable vehicle. More
by Richard L. Dufern
Employees Worked With
I don't remember the man's name heart man., Joel Storm, Sam Anderson, Susan Lavertu
April 12, 2018
Excellent! I highly recommended going to Martin Chevrolet! I walked in not expecting to buy a car, and walked out with my new Chevy Cruze! The customer service t I highly recommended going to Martin Chevrolet! I walked in not expecting to buy a car, and walked out with my new Chevy Cruze! The customer service there from all of the staff was very great. This is my first car I’ve purchased on my own, so being new to this experience was a little scary but with the help of Susan and Steve, they helped me get the car of my dreams! Thank you all again for your help! I will most definitely recommend! More
by Blgodes98
Employees Worked With
Steve Miehle, Susan Lavertu
April 12, 2018
Wonderful experience Susan was the most comfortable sales person I have ever had the pleasure dealing with. So many times I feel like all I am to a car salesman is a commi Susan was the most comfortable sales person I have ever had the pleasure dealing with. So many times I feel like all I am to a car salesman is a commission check and a toy to be manipulated. This couldn’t be further from the truth with Susan. I felt like my wants and needs were not only her first priority but her ONLY priority. More
by R35470
Employees Worked With
Susan Lavertu
April 09, 2018
Great hassle-free experience! We were in dire need of a vehicle to replace our current one. The staff was very friendly and very patient and worked extra hard to get us an amazing We were in dire need of a vehicle to replace our current one. The staff was very friendly and very patient and worked extra hard to get us an amazing deal. We really felt comfortable and the experience overall was top-notch! More
by Kevin
Employees Worked With
April 05, 2018
Like having a personal shopper Our experience with Joey Stob was FANTASTIC!!! We contacted Joey about a vehicle we found online. We were in a rush because we were down one vehicle Our experience with Joey Stob was FANTASTIC!!! We contacted Joey about a vehicle we found online. We were in a rush because we were down one vehicle and we were leaving on vacation the next day. When we got there to look at the vehicle, it had a couple blemishes that were not ok. Joey went the extra mile and scheduled to have all the issues addressed while we were gone on vacation and prep the sales process so we were in and out within an hour when we got back. All of the people we dealt with at Martin Chevrolet were great to work with and I would highly recommend Joey Stob and Martin Chevrolet. More
by JEFF L
Employees Worked With
April 05, 2018
Joey was very professional and a joy to work with. Joey was very professional and a joy to work with as all the managers were also professional Thanks to all. We would come back to buy again Joey was very professional and a joy to work with as all the managers were also professional Thanks to all. We would come back to buy again More
by Arthur Ludwig
