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Martin Chevrolet

Crystal Lake, IL

4.7
2,154 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,154 reviews

May 14, 2018

Very helpful The dealership was very helpful and friendly for what we needed that day. I will definitely will recommend this dealership to my family and friends. More

by Littledvl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
May 22, 2018 -

Martin Chevrolet responded

Thank you so much for the excellent review and 5 star rating! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again. - Martin Chevrolet

May 08, 2018

New Truck Purchase Overall we were pleased with our experience. The only negative was how long it took after we made the deal. Susan Lavertu was helpful and polite. Jam More

by New truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susan Lavertu
May 11, 2018 -

Martin Chevrolet responded

Hi, thank you for taking the time to leave us your honest feedback. We are pleased that you were happy with your overall experience and will use this as an opportunity to improve our wait times. Enjoy your new truck and thanks again! - Martin Chevrolet

May 05, 2018

Great place Just bought my first car through Martin Chevy andI would highly recommend it. Grear prices and service. David was a straight forward and honest sale More

by Erock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Miehle, Sam Anderson, David Tomaso
May 11, 2018 -

Martin Chevrolet responded

Thank you for highlighting some of our staff who helped make this such a great experience - we are glad we could help and we love the compliments! Enjoy your new vehicle and we look forward to seeing you in for a bunch of free car washes and oil changes! - Martin Chevrolet

May 02, 2018

Frustration turned to peace My experience started great. I test drove and chose the car I wanted to buy. Once Herb brought me the offer from Steve I became angry. The offer was a More

by Wilkyway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Miehle, Herb Perez
May 11, 2018 -

Martin Chevrolet responded

Thank you for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet. We do appreciate the feedback and we will do our best to make the process completely seamless for you next time. We hope to see you again soon! - Martin Chevrolet

April 30, 2018

Leasing a new car We originally went in to lease a Equinox shown on the ad for$156 a month, but a vehicle wasn’t available. We priced out another car and was too expens More

by Sharon123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Anderson, Susan Lavertu
Apr 30, 2018 -

Martin Chevrolet responded

Sharon, Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet. We appreciate your feedback and will look to improve our process on helping each other out a little better to make our customer's experience even better next time. We hope to see you again soon for a ton of free car washes and oil changes! - Martin Chevrolet

April 28, 2018

great place to buy your new car The people at Martin Chevrolet will help you find the car you need at a price you can live with. They have a great seletion of cars that they have bee More

by Chevydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Anderson
Apr 30, 2018 -

Martin Chevrolet responded

Thank you again for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care end enjoy your new ride! - Martin Chevrolet

April 26, 2018

Customer Experience I have bought and leased many cars in my life but this was by far the best salesman experience we have ever had. Joey was so attentive to our needs to More

by Trentmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Martin Chevrolet responded

Thank you for taking the time to post your review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again! - Martin Chevrolet

April 26, 2018

Great sales lady ! Bought a Tahoe last night from Susan and she was just wonderful ! Extremely attentive and knowledgeable . I felt like family being there ! Please More

by Cargirl kelli 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Lavertu
Apr 26, 2018 -

Martin Chevrolet responded

Kelli, We're glad to hear Susan delivered such a great experience. If there's anything further we can do for you, we are happy to help! Enjoy your new Tahoe and we look forward to seeing you soon for all those free car washes and oil changes! - Martin Chevrolet

April 19, 2018

F-150 Joey at Martin Chevrolet in Crystal Lake did a fantastic job helping me secure the F-150 I was searching for. He worked with his team/management and m More

by FirstTruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrah Donahue
Apr 26, 2018 -

Martin Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thanks for the recommendation, enjoy your new truck and have an amazing day! - Martin Chevrolet

April 18, 2018

Fantastic from start to finish! This dealership leads with fantastic customer service - everyone involved with my new car purchase was a pleasure to deal with. I am very happy I cond More

by PJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle
Apr 18, 2018 -

Martin Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! We look forward to working with you again in the future! - Martin Chevrolet

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