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Martin Chevrolet

Crystal Lake, IL

4.7
2,154 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,154 reviews

June 11, 2018

Wonderful My husband and I were very impressed with this dealership. We were treated with respect and professionalism even though we looked pretty young (even t More

by Vic0385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Lavertu
Jun 11, 2018 -

Martin Chevrolet responded

Thank you for sharing your positive experience! Your satisfaction is our top priority and your wonderful feedback and rating mean a lot to us. Enjoy your new vehicle and have a great day! - Martin Chevrolet

June 07, 2018

amazing service Susan was amazing. She went above and beyond, very helpful and knowledgeable. We went in not knowing what we wanted and left with a 2018 Equinox! More

by mmm0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Anderson, Susan Lavertu
Jun 11, 2018 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you for your kind review; we are happy to pass along your comments to the team! - Martin Chevrolet

June 07, 2018

Great Customer Service This is our second purchase from Martin Chevrolet and could not be happier with how it went. I do wish they would just give the best deal upfront so w More

by Chevy4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Joel Storm
Jun 11, 2018 -

Martin Chevrolet responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Enjoy your new truck and know that we look forward to helping you out with a ton of free car washes and oil changes! - Martin Chevrolet

June 04, 2018

An "On My Side" Experience I was happy with my experience at Martin Chevy. When I decided on the vehicle they were very helpful with negotiating the price and also helpful with More

by Zannab214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Anderson, Susan Lavertu, Grace Halford
Jun 11, 2018 -

Martin Chevrolet responded

Zanna, We're glad to hear you found our staff was so knowledgeable and helpful! We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

June 04, 2018

We Chose Martin Chevrolet We found Susan and Carolyn to be both informative, helpful and very caring to us, as we went through the process of choosing our new Sonic and Trax. More

by grandparents
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn (in training), Steve Miehle, Susan Lavertu
Jun 11, 2018 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Martin Chevrolet

May 27, 2018

The Ultimate Experience Awesome service!!! Tom and Martin Chevrolet went above and beyond to make sure my new 2018 Silverado Z 71 3500 purchase was quick and easy. Tom and Ed More

by Z71 Duramax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! We look forward to your next visit and we will do our best to keep the awesome loaded trucks in stock for you! - Martin Chevrolet

May 26, 2018

Fair price Best service This dealer works hard to meet a fair price in an honest and transparent manner. There is no fluff or messing around. I was impressed with the Leasing More

by billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle, Sam Anderson
May 28, 2018 -

Martin Chevrolet responded

Billy, Thank you for your repeat business. We consider it the biggest compliment when a customer returns to buy another vehicle from us because it means we must have done something right! We hope you are enjoying your new vehicle and look forward to being "your car guys" for many years to come! - Martin Chevrolet

May 21, 2018

Professional Susan helped us learn about the Cruze, cruze hatchback, trax and the options offered. She is an asset to your potential customers and the dealershi More

by Rubinbarry1943
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Lavertu
May 22, 2018 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Let us know if there is anything else we can help you out with in the future! - Martin Chevrolet

May 18, 2018

Waiting.. It shouldn't take 4 hours to get financed when you have a excellent credit rating and you have to put down 33% for a down payment when on the website More

by Burnsjack5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Lavertu
May 28, 2018 -

Martin Chevrolet responded

Jack, Thank you for the feedback about your visit to Martin. We are always working on improving our wait times to get our customers the quickest service possible. We are glad to hear you are enjoying your new car. If you wouldn't mind, could you get in touch with us about where you saw a down payment advertised to be 10%? We work with a lot of third party websites to list our inventory and we want to make sure they are not putting any misleading info on their website on our behalf. We look forward to hearing back from you! - Martin Chevrolet

May 16, 2018

Friendly and courteous Friendly,professional from the moment I walked in the door until I pulled away in my new car! Made buying a car an enjoyable experience More

by Karenrosern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Storm, Sam Anderson, Dan Geaney
May 22, 2018 -

Martin Chevrolet responded

Karen, We want all our clients to have a comfortable and enjoyable experience with us! Thanks so much for the great review and enjoy your new car! -Martin Chevrolet

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