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Martin Chevrolet
Crystal Lake, IL
2,151 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,151 reviews
August 27, 2024
Very quick oil change, in and out within the hour they promised and not pushed to purchase anything additional. promised and not pushed to purchase anything additional. More
by Larry
Verified CustomerEmployees Worked With
August 24, 2024
Easy to work with, thank you! ! Will be coming back in the future! 10/10 ! Will be coming back in the future! 10/10 More
by Pat G
August 23, 2024
Worst service ever! One week later after getting my car dropped off, it wouldn’t even start to drive it into my garage and they had to tow my car back to Martin Chev fr One week later after getting my car dropped off, it wouldn’t even start to drive it into my garage and they had to tow my car back to Martin Chev from my house after over $5,000 of repair and charging me for repairs that were never made and they admitted they were not made nor the part ever ordered. My trust is now a -0- More
by Mary Joslyn
August 23, 2024
First time ever, poor communication. Never sent updates. Called for service, on hold 10 min 2x’s. Never sent updates. Called for service, on hold 10 min 2x’s. More
by Ilmommab1
Employees Worked With
August 17, 2024
Ralph is a great service writer always asking if I need anything but outstanding service great Job Ralph anything but outstanding service great Job Ralph More
by Ahochleutner
Employees Worked With
August 17, 2024
Adam was fantastic and super helpful. Made the process easy and painless. Our go to guy and dealership for future cars! Made the process easy and painless. Our go to guy and dealership for future cars! More
by mollylucchese
August 14, 2024
Good man in service very easy to work with and makes it easy to get my oil change easy to get my oil change More
by fanellafamaa
Employees Worked With
Other Employees :
Colin Bennett
August 13, 2024
Great customer service. They diagnosed and found the issue with my truck. They fixed the issue which another dealer could not. They diagnosed and found the issue with my truck. They fixed the issue which another dealer could not. More
by adan2122
August 13, 2024
Always very professional and courteous…always explains what to expect on charges that may be due upon completion of service what to expect on charges that may be due upon completion of service More
by Tim
Employees Worked With
August 09, 2024
Service performed was excellent. Free car washes were offered at time of car purchase. When I went for service I was told you don’t want a free wash .. they do a bad job . Then Free car washes were offered at time of car purchase. When I went for service I was told you don’t want a free wash .. they do a bad job . Then why tell customers they get free washes? More
by Pete
Employees Worked With
