Martin Auto Group

This was the fairest and best experience I have ever had buying a new car. Dealer was helpful, priced fairly and everyone went out of their way to make this experience a good one. buying a new car. Dealer was helpful, priced fairly and everyone went out of their way to make this experience a good one. More

I have been totally satisfied with the excellent service received at Martin Auto Group over the past 11 years. Reggie Shelton and Tim Endo are amazingly, great employees! They are receptive and knowledgeab received at Martin Auto Group over the past 11 years. Reggie Shelton and Tim Endo are amazingly, great employees! They are receptive and knowledgeable to my concerns. They go over and beyond the call of duty. Allstate states, "You are in good hands with Allstate", but you are in better hands with Martin Auto Group. My top rating is based on the efficiency of the services rendered. More

friendly, no xx, helpful,interested, understanding .Our negotiations were win/win. I was amazed that we could complete the transaction amiably in one afternoon. Toney is very personable and Vivian is quite negotiations were win/win. I was amazed that we could complete the transaction amiably in one afternoon. Toney is very personable and Vivian is quite knowledgable. Overall a nice experience!!! More

First and foremost I would like to thank the Martin Auto Group for the specialized customer service I received during my buying transaction! I found a 2008 Saab on the internet Martin Auto had for sale. F Group for the specialized customer service I received during my buying transaction! I found a 2008 Saab on the internet Martin Auto had for sale. From my very first converstation with Tony regarding this particular car, I knew this was the dealership I wanted to do business with. I have never bought a car without test driving or seeing the exact car in person, in fact, I have never even sat in a Saab. What better time to expose my Las Vegas native roots, take a gamble and venture into unchartered territories based on a car I know nothing about? My reason was apparent in the phone conversation with Tony and his no pressure, professional and pleasant demeanor. I was sold on the Saab after he negotiated a deal I felt couldn't be beat. For the first time in my car buying history, I did not have buyers remorse in feeling like I was paying too much for a car. Tony put me in touch with Vivian Naeish in the finance department to finalize my deal. I had already acquired my own financing with my local Credit Union so Vivian asked what my interest rate was and said she may be able to find me something a little better. She called me back a few hours later to tell me she could beat the interest rate from my credit union by more than a full percent. Like Tony, Vivian Naeish is so personable, professional and fun to work with! On every occassion I called the finance department, if I did not speak to Vivian, it was Tony Ross who would patiently help me with any and all questions I had since the transaction was long distance. Thank You all and best wishes to a wonderful car dealership!! Sincerely, Lori Rodd More

I drove 6 hours back and forth from my home in Central CA, on the word of your salesman Stelian as to the condition of my purchase from Martin Cadillac, he was my eyes from 150 miles away. His report on t CA, on the word of your salesman Stelian as to the condition of my purchase from Martin Cadillac, he was my eyes from 150 miles away. His report on the overall condition of the automobile in detail convinced me to make the long trip, and the Lexus, as he assured me was excellent. When I arrived at the dealership the next day Tony Torbati assisted me in finalizing the purchase, he was a great help and quite efficient and helpful in a speedy transfer, as my time was limited. I must say this dealership for me was a breath of fresh air as to quality, honesty, customer respect and performance, and I would highly rate and refer them. More

I was looking for a car for my wife, my son and I were looking at everything from new to used for the best value and friendly salesperson. BMW, Volvo, Lexus, Toyota, VW,Ford. Last stop of the day was at M looking at everything from new to used for the best value and friendly salesperson. BMW, Volvo, Lexus, Toyota, VW,Ford. Last stop of the day was at Martin Automotive Group, should have been my first! Steve Estrella meet me and my son at the used car section and answered all questions we had about several cars on the lot, including the Saab. We took a liking to one Cadillac SRX and Steve spent time with us explaining every detail of this particular Car. I explained I would have to discuss with the wife and Steve worked out a price that had no pressure attached to it and he said that the dealership was open Labor day from 10am to 5pm. I went for a Motorcycle ride that day and Steve called me around 3:30pm and was wondering if the wife was interested in a test drive? Me and my son C J, went to talk to Steve and Scott in finance, worked out some more room for movement and my daughter brought my Wife in to look at the Car, she test drove it and I worked out a comfortable deal and she went home with my daughter because we had Family over for a Bar-B-Que, I stayed and worked out some paperwork to sign and made arrangements to return back the next day with the down payment and my wife to sign the papers, this is where it really gets good! After work, I went home and picked up the Wife and we went to Martin Automotive Group to sign the rest of the papers. Vivian Naeish, Finance Consultant to us on a journey that was absolutely wonderful!!! Not only did we have to correct a couple of papers that I had signed, Vivian found another Bank that put me right where I wanted to be with my monthly payment. I work in the Entertainment Industry and have told a few of my buddies about Steve, Scott & Vivian. This is the place for me and my Family now and the Future. "KEEP UP THE GREAT FAMILY ATMOSPHERE" Totally Stoked, John Beringhele More

I was very pleased with how my service needswere met on my last visit. The ease of getting me to and from work while my vehicle was serviced fast, smooth, and stress free; just how I like it! This is m my last visit. The ease of getting me to and from work while my vehicle was serviced fast, smooth, and stress free; just how I like it! This is my 2nd vehicle leased from your dealership & I must say that due to the service I always receive at your location; you are highly recommended to others by me whenever I am approached about or complimented on my vehicle. I just wanted to thank you all; again for the great, professional, and friendly service I am always sure to receive at Martin Cadillac. I appreciate all your hard work and want to point out Reggie Shelton who has always taken care of me. You really made my Friday, thanks! Sincerely, Mrs. Lizette Valdez More

the salesman was very helpful in my making a decision about buying the car and Vivian who handles the financial end was very efficient and pleasant to deal with. I would definitely recommend this dealer about buying the car and Vivian who handles the financial end was very efficient and pleasant to deal with. I would definitely recommend this dealer and plan to use them in the future for serviceing my car More

In checking on pricing for upgrades to my 2003 GMC Denali XL. Mr. Diaz was very helpful in letting me know the cost and time frame of the work that it will take to complete my SUV with the items I wanted. P XL. Mr. Diaz was very helpful in letting me know the cost and time frame of the work that it will take to complete my SUV with the items I wanted. Parts that peak my interest was the added woodgrain to my inside cabin also to the steering Wheel. Not limited to the additions of DVD players for 2nd and 3rd row seating. Mr. Diaz not only told me pricing he also showed me some of the newer SUV's that had similar upgrades with some of the things I was looking for. That in itself was very helpful. More