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Marsh Auto Sales LLC
Ortonville, MI
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Unfortunately the Ortonville location isn’t listed but clearly owned by the same person. Stay away! Bought a 2009 Honda Pilot. We got 10 minutes down the road and 2 engine lights came on. We discovered clearly owned by the same person. Stay away! Bought a 2009 Honda Pilot. We got 10 minutes down the road and 2 engine lights came on. We discovered it was the tire pressure sensor and the catalytic converter. The radio was also off and needed a code. We now know why. The battery was most likely disconnected in order to clear out the engine light codes just long enough to test drive, purchase and get off the lot. We contacted the sales manager and asked for a fix of the converter and of course “you bought it as is”. We understand “as is” but we don’t understand dishonesty when selling cars. We have purchased many used cars in the past and this by far was the most disappointing purchase ever. We are now waiting for this vehicle to come out of the repair for $1800.00 we knew we had some items on fix on this vehicle but clearing codes is not right. Please please don’t visit this dealership for a used car purchase. The past reviews are mostly bad and we should have looked. Honesty and integrity is not the forefront of this dealership. More
Started a deal on a vehicle Monday morning, Monday evening was already told what payment would be and how much down I needed. Tues morning was told I would have 100% answer by noon. No word at all fr evening was already told what payment would be and how much down I needed. Tues morning was told I would have 100% answer by noon. No word at all from them the rest of Tues. Called them Wednesday. Was told they Sold it on me on Tues Eve. More
I purchased a 2014 Ford F350 Superduty from Marsh, sight unseen. (First poor choice on my part). After putting down a deposit and no haggling, I called to wire the money, and the sales manager said it was unseen. (First poor choice on my part). After putting down a deposit and no haggling, I called to wire the money, and the sales manager said it was against their policy to give their wire transfer information out, especially on a conference call on an unsecured line (red flag#1). The sales manager said I could overnight a check, so against my better judgement, I got a certified check from my bank (who laughed at the wire transfer excuse and said it was absolutely absurd) and called the sales manager from the parking lot of FedEx to give him the chance to make me feel secure in this purchase. Questions asked: Q-"Why has this truck, at this reasonable price been for sale for so long?" A-"It's more expensive than most we sell, and it's been a work truck." Q"What is wrong with the truck?" A"Nothing, it drives great, runs great, just has a little wear and tear." Q"Is there any evidence of it being repainted, is it factory paint?" A"As far as I can tell, it is original paint." Well, I'd imagine the sales manager couldn't tell an orange from a banana, because when the truck rolled off of the trailer it shipped on, it was obvious the gold accent trim was added, as the metallic drips showed quite clearly. Upon further inspection, the rockers were completely rusted and pitted, the door seals and door cards were chewed up from a hack with an angle grinder and a wire wheel, and there was a layer of white paint directly over re emerging rust. The frame rails and rockers were completely packed with mud that had been undercoated over. There were new leather seat covers, and new carpet, which when peeled back, handfuls of gravel and dirt could be taken out, and the floor boards were covered with rust. The "Mykey" was active, which restricts speed and radio volume and requires an admin key. I called Zack, the salesman to let him know this and see what they could do for me since it's a 350$ fix at the dealership and he said it wasn't there before (the info display says it has driven 12xxx miles on mykey) and there's nothing they could do. As far as driving well, within the first 12 miles, on the highway at around 70, I experienced the Ford Death Wobble and had to pull over. *The Ford dealership just called and said that it would be around $12,000 to get the truck into good running condition. Ball Joints are shot, Tie rod ends loose, excessive carbon buildup in the intake and EGR, leaking water pump, vacuum pump, axle seals among other problems. *9/2/2020 This dealership has no integrity, they are the pinnacle of absolute slimy used car sales. If any of them called themselves decent humans, they would be continuing to lie. More
I went to try to purchase a truck and wasted my time and two days off my work I missed and they ran my credit twice and they also canceled two of my appointments and it took them two days to call me back an two days off my work I missed and they ran my credit twice and they also canceled two of my appointments and it took them two days to call me back and tel me they had the truck sold after they ran my credit twice they have poor service very unprofessional don’t recommend going there at all I went to see the truck and they said it was available and came back with bs I’m super upset and feel discriminated and they are racist they pick and choose all they did waste my time and ran my credit twice makes no sense but I definitely already reported them especially after seeing all the bad reviews they have I wish I would of read there reviews first so I wouldn’t of wasted my time besides them running my credit twice for no reason without my permission More
Drove over an hour to test drive an 06 Colorado they had listed online. Unfortunately I ran into a few issues that were not detailed in the ad. When it came to purchasing the vehicle they offered a drop in listed online. Unfortunately I ran into a few issues that were not detailed in the ad. When it came to purchasing the vehicle they offered a drop in price or the ability to make the repairs and sell me the truck at the listing price. Overall April did a great job assessing my concerns and I am patiently waiting to retrieve the truck once the repairs are done. I appreciate April and Marsh Auto Sales standing behind selling a quality vehicle to their customers at a proper equity value. Not sure about the other sales members but ask for April and tell them that Christian with 06 Colorado recommended you. More
THEY ARE SCAM .DONT BUY CAR OR ANYTHING FROM THOSE SCAMER DONT WAIST YOUR TIME WITH SCAMMER AND LIAR SAVE YOU MONEY AND GO SOMEWHERE ELSE BUT MARSH TO BUY CAR , DO NOT BELIEVE A WORD COMES FROM THIS DEAL DONT WAIST YOUR TIME WITH SCAMMER AND LIAR SAVE YOU MONEY AND GO SOMEWHERE ELSE BUT MARSH TO BUY CAR , DO NOT BELIEVE A WORD COMES FROM THIS DEALER . BAD SERVICE , NEVER RETURN YOUR CALL . NEVER TELL YOU THE TRUTH ABOUT CARS . ALL THERE CARS ARE JUNK JUNK JUNK More
Terrible customer service. They DO NOT stand behind their products and DO NOT care about your family’s safety. They sold me a car, that had a bad balljoint (tampered with to not make noise on test drives) th products and DO NOT care about your family’s safety. They sold me a car, that had a bad balljoint (tampered with to not make noise on test drives) the ended up blowing out of the way home from the dealership. When I called them the next day they seemed uninterested and offered to repair it at one of their shops in town, but I had to cover both costs of towing from the initial break down, then a tow truck to take it 1.5 hours south back to them. They offered a $410 (third party mechanic quoted the damage to be in the $800 range not $400) check to cover the repair which I reluctantly drove back and got, when there. I told them this is a shotty way of doing business and that I was reporting them to the BBB and when I told him that, the sales manager said “I didn’t have to give you anything” still holding the check. Bad place of business, wouldn’t even buy a glass of lemonade from them again let alone another car. More
waste of time I traveled 2.5 hours to look at a one owner Nissan, it was a piece of crap. exhaust leaks, bald tires and a noisy rear end. Junk cars over priced. I I traveled 2.5 hours to look at a one owner Nissan, it was a piece of crap. exhaust leaks, bald tires and a noisy rear end. Junk cars over priced. It is sad that they do not check out these vehicles better. complete waste of time. buyer beware!!!!!!!!!!!!!!!!!!! More
Zach from marsh auto sales hooked me up on my 99 power stoke. Great service , very quick service , everyone there was very nice to work with , thanks Zach stoke. Great service , very quick service , everyone there was very nice to work with , thanks Zach More