Marsh Auto Sales LLC
Ortonville, MI
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 400 reviews
Purchased a car, understanding it was as is spent pretty much the day there. Had an engine light which I had asked them to diagnose at the time of purchase, stated it was likely an old code and cleared the much the day there. Had an engine light which I had asked them to diagnose at the time of purchase, stated it was likely an old code and cleared the code from the car. Also had a battery light I had them check as well prior to makingnthe purchase, battery was replaced. Test drove the car again to verify nothing came back on. Came back clear spoke to the sales rep regarding a warranty they were offering. Told it was good peace of mind to purchase it and that he had one as well on his car. I decided to purchase thr Warranty after he explained the so called benifits NVP is the company's name. I paid cash for the Warranty so in the event I decided to cancel it that it was separate from the loan. 3 days later light came back on, took it to a mechanic, turns out it was the wastegate solinoid. Repair was over $600. Called the warranty, pretty much wouldn't cover anything. I went to cancel the warranty for a refund so I had cash in hand for any additional repairs. Its been 8 days since receiving my cancellation confirmation. I was just told by the dealership that the refund, still haven't recieved, will be provided to the lean holder which was entirely separate from my purchase of the warranty considering I paid out of pocket for it, also not disclosed at the time of purchase. I could have put zero down on the loan if i so chose. I was just told that it was "implied" that the refund would go back to the lean holder if I canceled the warranty, it was not. If I was told that I would have simply financed the warranty with the loan, which I could have done. My recommendation, there are plenty of dealerships out there selling used cars, find a different one that does a better job. The car itself minus the out of pocket repairs is fine to be clear, its the dealership I take issue with. They purchase most of their vehicles from auction so its a mixed bag what you are going to get and if there is an issue, dont expect them to actually diagnose the issue prior to purchase and will likely just clear the codes and roll the dice it doesnt come back before you sign the papers. Your better off going somewhere else More







