Marsh Auto Sales LLC

Highly recommend this place Caleb and Coco were friendly and helpful! What i like most about Marsh Auto is the open book about what they have and offer. They will look for what you want and tell you straigh and helpful! What i like most about Marsh Auto is the open book about what they have and offer. They will look for what you want and tell you straight up how they can help you. More

Honest Review of My Experience with MARSH Auto Dealership In October, I purchased a 2019 Toyota Tacoma from MARSH Auto Dealership. While my initial experience with the sales team was positive, si Dealership In October, I purchased a 2019 Toyota Tacoma from MARSH Auto Dealership. While my initial experience with the sales team was positive, significant issues emerged after the purchase that have completely changed my view of this dealership. Here’s a breakdown of my experience: Initial Interaction – Promising Start Upon arriving at the dealership, I was greeted by a sales representative named Noah, who was incredibly helpful. He had the truck ready for my inspection and addressed my concerns about a squeaking belt on the vehicle. After a test drive and basic checks, I decided to move forward with the purchase. Noah even arranged same-day repairs for the belt squeal, given I had traveled three hours to see the truck. At that moment, I left a positive review based on my experience that day. However, I later noticed the dealership incentivized reviews by offering a chance to win fuel cards, which may explain their unusually high ratings online. Post-Purchase Issues – Major Red Flags Shortly after purchasing the Tacoma, a check engine light appeared. I hoped it was a minor issue and took the truck to my trusted mechanic, who has over 20 years of experience in Michigan. After running diagnostics, the code (P0022) indicated a problem with the Variable Valve Timing solenoid. Upon further inspection, my mechanic discovered severe engine sludge clogging the sensor, as well as the oil filter. This indicated the oil hadn’t been changed in years, confirmed by the truck’s onboard settings, which showed the last oil change was in 2021—three years ago. Shockingly, the dealership later admitted they do not perform oil changes on vehicles before selling them and only top off fluids. Additional Repairs and Costs Due to the sludge’s severity, driving the truck another three hours to the dealership for repairs would have caused more harm. My mechanic performed the necessary services, including an oil change and sensor replacement, costing me $577. Despite this, the check engine code persisted, as the sludge likely caused the camshaft to fall out of timing. Poor Post-Sale Support When I informed MARSH Auto about the situation, they refused to reimburse the full repair costs. Instead, they offered a mere $120 for the replaced sensor—but only if I signed a nondisclosure agreement. This felt like a slap in the face after spending nearly $600 to fix issues that stemmed from the dealership’s lack of maintenance. I refused to sign away my rights for such a small amount. Final Thoughts While MARSH Auto’s prices may seem appealing, this experience highlights the risks of prioritizing cost over quality. Their lack of transparency, inadequate vehicle maintenance, and poor post-sale support have left me regretting my decision. If you’re considering buying from this dealership: Be prepared to inspect vehicles thoroughly, as basic maintenance like oil changes may have been neglected. Don’t rely on their reviews, as they incentivize five-star ratings through giveaways. Consider spending a bit more at a dealership that prioritizes customer satisfaction and quality over appearances. More

They have a wonderful staff. Made the experience really easy. Definitely recommend to a friend and famile. Made the experience really easy. Definitely recommend to a friend and famile. More

Dylan was really professional and easy to work with. Took care of any questions or concerns I had and explained everything very well. Took care of any questions or concerns I had and explained everything very well. More

Dylan S was very helpful and patient when picking out a new car for my son! new car for my son! More

I was amazed on the hard workers in the front lot, and Coco handled all the details for me. I'm usually stressed in these situations for financing, and she made it seamless for me... Ask for Coco she is a Coco handled all the details for me. I'm usually stressed in these situations for financing, and she made it seamless for me... Ask for Coco she is amazing! More

Success! ! A lot of help was received from the wonderful Coco; she was insightful, friendly, and made the financing and purchasing seamless while we decided on ! A lot of help was received from the wonderful Coco; she was insightful, friendly, and made the financing and purchasing seamless while we decided on what vehicle to take home. Coco, Noah, and the rest of Marsh Auto were a big help for us this month and I recommend it’s lot and dealers to others around the area. Thank you! More

Awesome selection of vehicles, location is easy to find. Great customer service all around, you can tell they really care about your car buying experience!! Great customer service all around, you can tell they really care about your car buying experience!! More

Thanks to Dylan, Caleb, & Coco, I'm in a new (to me) 2014 Dodge Ram 1500 Longhorn at an exceptional price! Helpful, knowledgeable, and customer-oriented... Great atmosphere, great people, great selection. Dodge Ram 1500 Longhorn at an exceptional price! Helpful, knowledgeable, and customer-oriented... Great atmosphere, great people, great selection. More

Had a quick and easy time trying to get into a Silverado with a. Very limited budget and even more limited time frame thank you Gary for the help with a. Very limited budget and even more limited time frame thank you Gary for the help More