Marlboro Nissan - Service Center

I bought my Altima a year ago and had a great experience at Marlboro Nissan. The staff was extremely helpful, friendly and attentive to my needs. I never thought buying a car could be so easy and enjoyable. at Marlboro Nissan. The staff was extremely helpful, friendly and attentive to my needs. I never thought buying a car could be so easy and enjoyable. I love my car and couldn't be happier! Today I spoke with Erin Lawson in customer service and felt compelled to write this review. Erin was extremely helpful & answered all my questions, but it was her ability to really connect with me that stood out. Erin asked how I was enjoying my new car and she was genuinely interested to know that I am happy with my purchase. I realize a lot of dealerships have reps who call their clients to check in, but not all dealerships have someone like Erin who truly cares and makes you feel like you are their most important client! If you are considering purchasing a new car, I recommend Marlboro Nissan...not only for the fast, friendly and reliable service...but also for Erin, who makes a difference in the lives of her customers...she cares and it shows. -Another Satisfied Customer More

My experience with Marlboro Nissan and specifically Jim McCall continues to be outstanding! This is the second car we have bought from Jim and both times he listened to what we wanted and never pushed wha McCall continues to be outstanding! This is the second car we have bought from Jim and both times he listened to what we wanted and never pushed what he needed. He always follows through and delivers what he promises. My husband and I both work full time and we have 5 children, so spare time is something we have little of. Jim took care of everything for us and worked around our schedules. We wanted a new car for ourselves and we wanted to give our old Altima to one of our sons. We did not want to spend extravagantly, but we wanted a nice car for ourselves and Marlboro Nissan made it happen! made it happen More

Our over all experience with Marlboro Nissan has been positive. While purchasing our 2008 Maxima we couldn't have been happier with our experience with Mike Johnson, he was extremely professional and eas positive. While purchasing our 2008 Maxima we couldn't have been happier with our experience with Mike Johnson, he was extremely professional and easy to work with through the entire process. I happened to be sick the day we were car shopping and Mike was completely understanding and let us think about our purchase overnight without the typical "If I can get you XXXX do we have a deal today" line you usually get while car shopping. Because of his understanding and patience, he made the sale. We have had several dealings with the service department due to warranty work, oil changes and an minor auto accident. Overall our experience with the Service Department has been great. Dan Hochburg has been a pleasure to work with. Due to his excellent customer service he was able to make a frustrating situation much easier. He has been very helpful and able to answer any questions we may have. The only complaint that I do have about my dealings with Marlboro Nissan is as follows: We had to have our Moonroof replaced due to defects. When we arrived to pick up our car the moonroof's computer was not set correctly and therefore the moonroof did not work properly,we had to wait for it to be reset. Also, we noticed that the panel above the seat in the back was ripped, we noticed it immediatly. It was very easy to see and we were a bit surprised that everything was not completely checked before they released the car. This Nissan dealer is not close to our house and we had to make an additional trip there to have the back panel replaced. I just thought it should be noted that a little more attention to detail would have been appreciated and would have saved us a trip. On a positive note, the service department, again, was very accomodating, apologetic and easy to work with. Mike Johnson and Dan Hochberg are a definite asset to this company. More

I have had my car serviced more than one time at Marlboro Nissan and every time I have dealt with Dan Hochberg. He has been fantastic to deal with. He is always friendly and very helpful. He takes the tim Nissan and every time I have dealt with Dan Hochberg. He has been fantastic to deal with. He is always friendly and very helpful. He takes the time to answer all of my questions in a way that is easy to understand. He is the reason that I have returned to Marlboro Nissan and will continue to do so in the future. More

I have been to several service depatments and marlborough nissan's service department has been outstanding in all phases of service,and customer satisfaction especially dealing with Dan Hochberg. He goes bey nissan's service department has been outstanding in all phases of service,and customer satisfaction especially dealing with Dan Hochberg. He goes beyond the call of duty to help you to make sure that your completly satisfied and your visit with them is second to none. I have never had this good service anywhere. I even go to marlborough nissan for all mt oil changes. More

I have worked with Dan Hochberg for over five years. He is a true professional with a deep knowledge of his products, follows through on his timelines and agreements and is willing to go the extra mile for is a true professional with a deep knowledge of his products, follows through on his timelines and agreements and is willing to go the extra mile for the customer. He understands and delivers true customer service. More

I've been with Marlboro Nissan 5 years. I just recently traded in a leased Maxima and got the new 09 Altima. My schedule at work has been a little crazy so I was having a hard time coming back to the deal traded in a leased Maxima and got the new 09 Altima. My schedule at work has been a little crazy so I was having a hard time coming back to the dealership to pick up my registration and to get my sticker. I found a half hour on Sat to run down there and do what I had to do except it was well after 1:00. I know they don't do many stickers after 1:00, so I went and talked to Dan, he said it would be no problem and he sqeezed me in last minute!! He really made me feel welcomed and that I mattered as a customer! A+ for Customer Service! More

I have been doing business with Marlboro Nissan for 7 years and have had only excellent experiences. They are freiendly,courteous and extremely helpful. They have never tried to oversell me. More imp years and have had only excellent experiences. They are freiendly,courteous and extremely helpful. They have never tried to oversell me. More importantly we are all on a first name basis and due to our close relationship, I will buy another Nissan when the time comes from Marlboro Nissan. You might even say that this service dept.has and will keep me from buying other than Nissan and in particular to the above mentioned service associates. More

This is the best Nissan dealership I have dealt with in many years. I have owned and or leased Nissans for the past 18 years and have not been happier than in marlboro. Dan is always fair and does not try many years. I have owned and or leased Nissans for the past 18 years and have not been happier than in marlboro. Dan is always fair and does not try to push services that are not needed. I have not had any service that required repeat visits except when parts have to be ordered. They are also very easy to buy vehicles from. It was the easiest deal I ever made. More

Although prices for labor and parts might be higher at this dealer, the honesty, courtesy and "know how" are well worth the little extra cost. It is never difficult to get an appointment, parts are always this dealer, the honesty, courtesy and "know how" are well worth the little extra cost. It is never difficult to get an appointment, parts are always in stock and work is done in a timely manner. Marlborough Nissan has kept my 2001 Pathfinder (which I purchased new at Marlborough Nissan)running like new. I can't say enough for the congenial manner of all the service people especially dan. More