Marlboro Nissan - Service Center

Excellent service at this location. Very friendly staff who are very knowledgeable. Courtesy vehicle always available to take me to work. Unfortunately my nissan is no longer in use, but I highly recomme who are very knowledgeable. Courtesy vehicle always available to take me to work. Unfortunately my nissan is no longer in use, but I highly recommend these guys for anyone who needs service. More

Great Visit, Thanks. I especially like the cars and the nice couches in the service waiting room. Thanks again. I really like coffee and its nice that you provide it. nice couches in the service waiting room. Thanks again. I really like coffee and its nice that you provide it. More

Brought my 2008 Infiniti G35 in for service and was very impressed by the service and friendly staff. Will certainly recommend to friends and family. impressed by the service and friendly staff. Will certainly recommend to friends and family. More

Over the years Chris has provided outstanding service for my Nissan vehicles. He has been friendly, courteous, willing to go the extra mile in order to make sure that I was satisfied, and the quality of work my Nissan vehicles. He has been friendly, courteous, willing to go the extra mile in order to make sure that I was satisfied, and the quality of work was superior to any other auto service company. Dan is a true professional. More

This was my first time to this dealer. I brought my car in for a recall. The repair was done in a timely fashion as I waited. At the end of my wait the representative came to me and says that I need a new in for a recall. The repair was done in a timely fashion as I waited. At the end of my wait the representative came to me and says that I need a new battery because it is dead and they could install a new one for $160. It was so dead, that they “will need to boost it to get it out of the bay.” I questioned this because I have not had a problem with it. I was having issues starting the car because of a defective crank sensor and did not experience any issue that would lead me to believe that there was an issue with my battery. I began to feel uncomfortable and thought about it and said no thank you, I will take the car as is just leave it running after you jump it to get it out of the bay. When I went get the car it was turned off and started just fine. I went to my mechanic who checked it and said it was just fine. The car has now started 53 times and counting. In addition, I had noticed that the clock was not reset and the stations I listen to still programmed which leads me to believe that the car never lost power. This only confirmed the suspicion that they were trying to screw me. If it was someone else, like an elderly person, they probably would have said yes to the battery because of their fears and gotten screwed. Since, for some reason this has not yet been posted, I want to add that the car has been started at least 100 times and still no issue. Dead Battery NOT! I am disturbed by this whole event to the point I am writing this. Personally with this type of deceit I am surprised the dealership is in business. I am in the market for a new car this next year and they have lost me as a potential customer. I will never go to them again! Customer BEWARE! More

I bought a new Sentra at this dealership, and the sales experience was fine. However, my numerous experiences with the service department have been anything but. First, the car was delivered without a work experience was fine. However, my numerous experiences with the service department have been anything but. First, the car was delivered without a working horn, and i needed to leave it overnight to be serviced. This, less than a week after buying the car. A year later I had an accident and brought the car there to be repaired. Their bookkeeping practices are extremely shoddy, as my insurance company paid them, but they did not have a record of it, and demanded payment from me in order to release the car. I paid the bill because I needed my car, but eventually, after receiving a nasty phone call from my insurance company, they wrote me a check for a refund. Finally, when the car was 2000 miles out of warranty, my check engine light came on so i brought the car there to be diagnosed and repaired. They informed me that, even though the oil light did not go on, the car was "very low" on oil, and that the engine needed to be replaced. They verbally quoted me a price and since I am not familiar with the prices of car parts, it sounded reasonable and I told them to go ahead. A week later when the car was ready, I was presented with a bill for over four times that estimate, which I refused to pay. When I demanded he fix the price, the service manager told me he would get back to me the next day. After 5 days of not hearing from him, I left a message, which was not returned. I then came into the dealership in person to discuss the issue with him, and he was not available for several days and made no attempt to call or contact me until a week later. Eventually, before he even returned my call, I needed to take my car back while the bill was still in dispute. They didn't realize I had taken it until 12 days later, when they finally called, threatened to sue me, and then asked if I'd be willing to negotiate (which I had told them right from the start I was willing to do). I returned their call that same day, asking them for an offer, and did not hear back from them for another week. More

The entire experience with Marlboro Nissan was extremely enjoyable. I never felt a bit pressured. From the minute I walked in, everyone was very friendly and pleasant to be around and Casey was very h enjoyable. I never felt a bit pressured. From the minute I walked in, everyone was very friendly and pleasant to be around and Casey was very helpful and knowledgeable. I was very comfortable. I will definetly recommend Marlboro Nissan to anyone I know of that is looking for a car. Pat Paquette More

Everyone from the moment I bought my car to the great people in the Service department are great! I used to have dealership and mechanic phobia due to past experiences. The Nissan Team at Marlboro ha people in the Service department are great! I used to have dealership and mechanic phobia due to past experiences. The Nissan Team at Marlboro have taken that all away! You guys rock! I refer Marlboro NISSAN to everyone who asks about my car. Before I bought with these guys, I did shop 2 other local Nissan dealerships (including where I bought my last Nissan). They do not compare in anyway from salespeople to service department. I am a fan and a loyal customer thanks to their outstanding service. More