Mark Wahlberg Chevrolet
Columbus, OH
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97 Reviews of Mark Wahlberg Chevrolet
I am choosing a one star because I am unable to leave 0. My husband was just here and they said he needs brakes ASAP before snowfall. We took them to another mechanic because they were cheaper and they said My husband was just here and they said he needs brakes ASAP before snowfall. We took them to another mechanic because they were cheaper and they said that his breaks are perfectly fine and within new status. This had us upset because they lied about a service that cost almost 1K. This is the holiday season and we are strapped for money and don't have 1k to spend on something that is not needed. Then my husband reached out to the finance department to see how to go about getting a payment plan. They told him to go to a website to get started and fill out the information because they can't do it on their end. He went to it, but never filled it out and the website told him to call. He then received an email a few days later stating that his credit loan application for auto service was denied. He called the bank that the application was through and found out that Mark Wahlberg Dealership opened the account on my husband's behalf without his approval of doing this and after they said they couldn't on their end. Which obviously was another lie. This seems like a highly shady business practice and my husband and I will never be back and I will warn EVERYONE to never go to a Mark Wahlberg dealership again! I can't believe they lied about that could potentially be life threatening service repair AND then try to open a credit card account on behalf of someone who NEVER GAVE PERMISSION. More
I was disrespected by the service department they are beyond unprofessional they treated me like I was a bother. One of the reps was so rude to me because I didn't have a name of the rep I spoke to and y beyond unprofessional they treated me like I was a bother. One of the reps was so rude to me because I didn't have a name of the rep I spoke to and yelled to the other service rep did anyone talk to this woman about her warranty he had my name on the screen. I told him my name and he shouldn't address me as This Woman ! well he did it again saying the same thing. The reps supervisor was next to him and didn't care or address what he did to me. I was talked in a deal about a government rebate I thought it was the right move but end up paying a price for two cars somehow $13,000 added with the price of the car which was overpriced. I felt I was at a vulnerable state needing a reliable car and end up being bamboozle, tricked and lied to. They are awful people working for Mark Wahlberg Chev !!!! More
Dropped off my truck on a Tuesday for a service light that came on several times, was told it would take two to three days to diagnose. On the following Monday I had to call them, the guy I was dealing w that came on several times, was told it would take two to three days to diagnose. On the following Monday I had to call them, the guy I was dealing with had quit and they had to search for my paperwork, they had not got to it yet and the serviceman that was to work on it was off that day. Tuesday I was supposed to get a call, no call so I had to called them and no one seams to know the status. HORRIBLE Service DO NOT USE THEM I miss Jack Maxton, they always had great service More
They had a car listed for a specific price on their website. We were about ready to close the deal on this car when we were informed that the car was really $4,000 more than listed. They tried to claim website. We were about ready to close the deal on this car when we were informed that the car was really $4,000 more than listed. They tried to claim that because it was an EV rebate from the government that we would put on our taxes, that every other dealership is doing it this way. They also tried to claim that the Kelley Blue Book price was incorrect because it was behind the times on this rebate. This rebate has been around since 2023. No other dealership, and we went to quite a few, tried to sell cars this way to us. We sadly walked away from a really nice car, because they were trying to jack up the price in the end. Had we not tried to haggle, either we would have been screwed in the end, or maybe this never would have happened to us in the first place. Shady way to run a business. More
Worst car buying experience of my life. They lied about how much they were giving me for trade in and gave me less than half of what their website quoted me. I’ve been calling everyday sinc They lied about how much they were giving me for trade in and gave me less than half of what their website quoted me. I’ve been calling everyday since I bought it and nobody will take my call and I am contacting a lawyer to see what I can do. More
We drive 2 hours after texting and speaking to a salesperson on the phone about a pre owed suburban Explained our trade and how much we owed on our suburban they said no problem we can work a deal o salesperson on the phone about a pre owed suburban Explained our trade and how much we owed on our suburban they said no problem we can work a deal only to arrive test drive the car and was told they would need $15,000 down. We walked out and won’t be back!! More
This has been the best experience there is. My daughter has been welcomed by Michael & lives going with me. Michael, Nick, & Chad have all gone above and beyond to help me with this journey (we My daughter has been welcomed by Michael & lives going with me. Michael, Nick, & Chad have all gone above and beyond to help me with this journey (well, multiple recently, 🤦🏼♀️). More
Bought a car off the lot new in 2017. Car now has 25000 miles. Has original stock tires from the day I bought it and the paints falling off. Do not recommend buying a Chevy Product. Car now has 25000 miles. Has original stock tires from the day I bought it and the paints falling off. Do not recommend buying a Chevy Product. More