Mark Wahlberg Chevrolet

Mark Walburg Chevrolet is a scam dealership who preys on their customers. They are rude. They are hostile. They are dismissive. Unless you are opening your wallet. Then they are smiling charlatans. Never gi their customers. They are rude. They are hostile. They are dismissive. Unless you are opening your wallet. Then they are smiling charlatans. Never give your business to them. For anything. More

Went to buy a used car! Worked with TY! Great guy and bent over backwards to find me the car and got me through the hole process pain free! If you go to mark walburg for a c Worked with TY! Great guy and bent over backwards to find me the car and got me through the hole process pain free! If you go to mark walburg for a car talk to TY! More

I brought my car in for repairs after a minor accident. I was originally told it would take 6–10 days to complete. Instead, it took 21 days, and during that time, I was left without a rental. I clearly com I was originally told it would take 6–10 days to complete. Instead, it took 21 days, and during that time, I was left without a rental. I clearly communicated that I just needed an honest timeline to plan around, but I was repeatedly misled with shifting dates and vague promises. It wasn’t until my mother called to complain that the dealership finally prioritized my car — something I had been asking for all along. I was told by Mike that I'd be given a couple of oil changes to make up for the inconvenience and that he’d follow up. I’ve since called four times and never heard back. This experience was extremely frustrating and disappointing. Mark Wahlberg Chevrolet clearly does not prioritize customers, fails to communicate honestly, and does not follow through on their promises. I strongly recommend going to any other Chevrolet dealership. Save yourself the hassle — you deserve better. More

Just bought a used car w 40k miles. Bearing noise right front. Left it for a week. 6 different service people all didn’t hear it in “test drives.” Went on a test drive with a tech where Bearing noise right front. Left it for a week. 6 different service people all didn’t hear it in “test drives.” Went on a test drive with a tech where “he thought he heard something” all liers and wasted a tank of gas! More

"Buyer Beware! This dealership engages in shady practices. They lured me in with a pre-approved loan from Huntington Bank, then switched it to Wells Fargo at the la This dealership engages in shady practices. They lured me in with a pre-approved loan from Huntington Bank, then switched it to Wells Fargo at the last minute. They also tried to sneak in a $10,000 prepaidinterest fee. Meaning basically if I paid the loan off early, I’d be paying back not 33 but 44,000 and I told B-Rad that I was going to refinance it to an Rv Loan in three months never told me anything tried to sneak this scam deal through.and refused to return my deposit. Brad was rude and unhelpful, and the whole experience felt like a scam. Do not trust this dealership!" More

Worked with Michael Greene, ended up reaching a fair price for a Used 2022 Toyota Tacoma, and a New 2025 Chevy Equinox. No complaints. Had a great time, and the team even stayed late to accommodate our price for a Used 2022 Toyota Tacoma, and a New 2025 Chevy Equinox. No complaints. Had a great time, and the team even stayed late to accommodate our later arrival time. More

Horrible customer service in the service department, I was told to go to an auto part store to have my car hooked up to see why my engine light came on 2024 Chevy tractor that supposed to to have bumper t was told to go to an auto part store to have my car hooked up to see why my engine light came on 2024 Chevy tractor that supposed to to have bumper to bumper warranty. I bought the vehicle from-them 1 year ago and having a lot of issues More

I recently bought a 2025 GM Trax from the Mark Walburg Chevrolet dealership on West Broad Street in Columbus, Ohio. About a month in, I had a little concern and needed to set up a service appointment. Chevrolet dealership on West Broad Street in Columbus, Ohio. About a month in, I had a little concern and needed to set up a service appointment. Let me tell you, dealing with service departments can be a bit daunting, but my experience was different! I was warmly welcomed by Ted Ambrose, a service advisor, who really took the time to listen to my concerns. He made sure to expedite the service for me, which I truly appreciated. My car was diagnosed quickly, and I left feeling really happy with the top-notch service I received. A huge thank you to Ted Ambrose for going above and beyond! I’d give this experience an A+ and five stars. Linda Lininger More

I’m choosing 1 star because I can’t leave a 0. Service department manager is very rude and unprofessional. Do not buy from here I got a hybrid car 6 months ago which we was told this was the car t Service department manager is very rude and unprofessional. Do not buy from here I got a hybrid car 6 months ago which we was told this was the car they could get us in even though it was more money then the car we went there to look at. Already had my screen replaced using third party warranty to get it fixed. Now my ev mode doesn’t work and I’m being told since I have had my car 6 months that I crushed a heater water coolant pipe that’s why my ev mode doesn’t work and that my third party warranty won’t cover it due to it being done by outside source. Management was rude to us and said it was not their problem since I’ve had the car a year which we told him no we have only had it 6 months but Manager said that’s a year. We have had an oil change done and that would not have anything to do with pipe. So now I have a hybrid car that they sold me with this problem and the electric part of it doesn’t work and nobody wants to fix it so what good is it to have a hybrid car when it is not working in electric mode. Don’t buy from here very rude and didn’t do their inspection right before selling it to us. If they did the inspection right they would have known about the screen being out and a crushed pipe but they missed those issues and now it’s my problem cause they don’t do anything wrong that’s what the manager said they did their job right. I’m also being told that if I pay 1500 out of pocket it may not fix my ev mode so this is just a guess from their tech line. DO NOT BUY FROM HERE More

I am choosing a one star because I am unable to leave 0. My husband was just here and they said he needs brakes ASAP before snowfall. We took them to another mechanic because they were cheaper and they said My husband was just here and they said he needs brakes ASAP before snowfall. We took them to another mechanic because they were cheaper and they said that his breaks are perfectly fine and within new status. This had us upset because they lied about a service that cost almost 1K. This is the holiday season and we are strapped for money and don't have 1k to spend on something that is not needed. Then my husband reached out to the finance department to see how to go about getting a payment plan. They told him to go to a website to get started and fill out the information because they can't do it on their end. He went to it, but never filled it out and the website told him to call. He then received an email a few days later stating that his credit loan application for auto service was denied. He called the bank that the application was through and found out that Mark Wahlberg Dealership opened the account on my husband's behalf without his approval of doing this and after they said they couldn't on their end. Which obviously was another lie. This seems like a highly shady business practice and my husband and I will never be back and I will warn EVERYONE to never go to a Mark Wahlberg dealership again! I can't believe they lied about that could potentially be life threatening service repair AND then try to open a credit card account on behalf of someone who NEVER GAVE PERMISSION. More