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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,235 Reviews
Call Service Center (909) 906-6156

6,235 Reviews of Mark Christopher Auto Center - Service Center

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May 21, 2025

Avo and other employees at mark chris are super helpfully on vehicles, avo helped us on are suv and keeper us informed on are suv. More

by PAGLIUSO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Avo and the team at Mark Christopher Auto Center were so helpful with your SUV and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2025

This dealer has good service, and its staff is very friendly. It's a very comfortable place to wait for your car. More

by FALI_LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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May 20, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you found Mark Christopher Auto Center to have good service and friendly staff. It's our goal to provide a comfortable environment for our customers while they wait for their vehicles. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2025

I’m very happy for may Chevy Colorado great service and castomer service thanks soo much More

by Fernando Alcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
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May 19, 2025 -

Mark Christopher Auto Center responded

Thank you, Fernando! We're thrilled to hear that you're happy with your Chevy Colorado and our service at Mark Christopher Auto Center. Your kind words about our customer service mean a lot to us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2025

Edward Brady was great to work with, kept us inform thru the whole process. Will continue to us Mark Christopher for all our needs. More

by eastvale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
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May 19, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words and for choosing Mark Christopher Auto Center! We're thrilled to hear that you had a great experience and found our team informative throughout the process. We look forward to assisting you with all your needs in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 18, 2025

Fast, friendly service! Dropped off my car for an oil change, and was called shortly after to let me know if was already finished. More

by MTINONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you experienced fast and friendly service at Mark Christopher Auto Center for your oil change. We pride ourselves on efficiency and communication, and it’s great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2025

your customer service is poor, your people don't follow up, and you do not treat your customers with care. More

by rachel.forillere
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your concerns, Rachel. I appreciate your feedback regarding your experience with Mark Christopher Auto Center. We are committed to providing exceptional service and would like to understand more about your situation. Please feel free to reach out to me directly so we can address your concerns and ensure a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2025

Mark Christopher Cadillac did a good job. The customer service was friendly and helpful. Explained what was wrong with my car. More

by cmongello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're glad to hear that you had a positive experience with the team at Mark Christopher Auto Center. It's great to know that our customer service was friendly and helpful in explaining the issues with your car. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 17, 2025

They were able to help me get the deal I could afford for the car I needed More

by robertcouser2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Robert! We're thrilled to hear that we could help you find a deal you could afford for the car you needed. Your satisfaction is our priority at Mark Christopher Auto Center, and we appreciate you sharing your experience. We look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 16, 2025

Hello, Im not happy, i brought a couple issues to my sales persons attention. Alex Sarabia said he'll call me back I was charged $1000 for an oil change and several warranty corrections Also, a dis More

by TOD
Recommend Dealer
No
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Mark Christopher Auto Center responded

Thank you, Tod, for sharing your experience with us. We understand your frustration regarding the issues with your truck, especially after such a significant investment. At Mark Christopher Auto Center, we take your feedback seriously, and we appreciate you bringing these concerns to our attention. We encourage you to reach out directly to us so we can discuss your concerns further. Thank you again for your feedback. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2025

Mario Sanchez did an excellent job with answering all my questions and concerns. He was very helpful with finance and a great customer service person. Emmett was also very helpful with the financing so we More

by marriedellen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Sanchez and emmet
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May 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that Mario and Emmett provided you with excellent service and helpful assistance with financing. At Mark Christopher Auto Center, we strive to ensure a positive customer experience, and it's great to know we met your expectations. We appreciate your kind words and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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