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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,302 Reviews

6,302 Reviews of Mark Christopher Auto Center - Service Center

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August 01, 2025

I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe More

by 94angelica.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Thank you Ed! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! word word word word word word word word word word word word word More

by will64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Jul 31, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive review! I am glad to hear you had a great experience at Mark Christopher Auto Center. We appreciate your support and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 30, 2025

Salesman was very nice and knowledgeable. He worked with me and listened very well to my questions and answered them honestly. More

by earlsr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad to hear that our salesman provided you with a positive experience at Mark Christopher Auto Center. It's great to know he was attentive and knowledgeable in addressing your questions. We appreciate your support and look forward to assisting you on your next visit. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 29, 2025

They treated my wife great and took care of car We are pleased with the service More

by robert
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Gomez
Jul 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Robert! We're thrilled to hear that you and your wife had a great experience at Mark Christopher Auto Center. It's fantastic to know you were pleased with the service and that we could take care of your car. We appreciate your support and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

Very helpful and nice staff. Would definitely return for more servicing. My car runs beautifully. More

by SELENIA_RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Seleina! We're delighted to hear that our staff was helpful and that your car is running beautifully. We look forward to seeing you again at Mark Christopher Auto Center for your future servicing needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

Sure! Here's a review you can use or modify: --- ⭐️⭐️⭐️⭐️⭐️ I had a great experience at Mark Christopher Cadillac. The service was top-notch from More

by CHDANIELS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience! I am glad to hear that you received top-notch service and that our team was friendly and efficient. Your recommendation means a lot to us. We look forward to seeing you again for any future needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

Great csustomer service. They always take care of any issues with my truck. I won't go anywhere else. More

by miguelg95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you, Miguel! I appreciate your feedback about the customer service at Mark Christopher Auto Center. I'm glad that we could assist you with your truck and address any issues you've had. We look forward to continuing to serve you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

I had a very good experience this time . Waiting wasn’t that long even though i didn’t have an appointment and it was Friday. More

by NELVIAHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! I am happy to hear you had a great experience at Mark Christopher Auto Center, especially with the shorter wait time on a busy Friday. We appreciate you taking the time to share your thoughts and look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

Got my tires rotate they did not even put air in my tire I think that's a shame. More

by jsynagogue62@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us regarding the tire rotation at Mark Christopher Auto Center. I understand your concern about the air pressure in your tires, and this is certainly not the level of service we strive to provide. I encourage you to reach out to me directly so we can discuss this issue further. Thank you again for your input, and we hope to improve your experience next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

I mentioned all my concerns on the comment box when scheduling the appointment a week prior. I also mentioned that Id like a shuttle if I were to wait there. But when I arrived, I was told I need a rid More

by NA
Recommend Dealer
No
Employees Worked With
Nobu Damon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your concerns with us. I understand your frustration regarding the lack of communication regarding your appointment and shuttle request at Mark Christopher Auto Center. Your experience is valuable to us. I encourage you to contact me directly so we can discuss your specific situation. Your feedback is appreciated, and we hope to serve you better next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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